April 2016
Hello,
I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca
Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.
Thoughts?
Cheers
Solved! Go to Solution.
February 2021
Hey @wendywlyoung! Philippe here. I hope you're doing well.
That looks like it could be a spam number. It's certainly not from us. I suggest you simply block in on your phone to avoid dealing with it.
January 2021
it is unfortunate that messages like this still happens.
February 2021
I too, have received several of these type of phone messages over the years ... even one as a text message recently. So, you are not alone EJ20.
But yes, it is definitely spam. Simply delete it without even opening it/ clicking on it.
wickie
January 2021
Hey This definitely sounds like a spam call to me. You can report those anytime here
January 2021
I received this SMS few days back but I found something suspicious so I didn't go further with the process.
January 2021
Hey @DrishtiPurohit! Philippe here. Welcome to the community.
I've moved your post here, as it deals with this very subject. You were correct to be suspicious, Fido will never refund you in this way.
Thanks for letting us all know!
January 2021
January 2021
Hello Daweb,
Thanks for the information! You're right, those messages are most definitely SPAM. The providers are doing all that they can to prevent SPAM SMS. You can help by forwarding these messages to 7726 (SPAM) (see here). Once audited, it will be used to augment the SPAM filter. Unfortunately, as fast as these messages get blocked by the SPAM filter, the spammers/scammers find new ways to bypass the filter.
A couple of tell-tale signs the the message is SPAM. Firstly, Fido won't send etransfers via email or text message link. If you are indeed overcharged, Fido will simply credit your account.
In addition, if Fido does send legitimate SMS, it will come from one of their short codes, not a phone number. Admittedly, since spoofing is so wide-spread, it's possible the spammers/scammers could eventually learn to spoof those codes as well.
Hope this helps 😀
Cheers
January 2021
I've been receiving these texts which I know are scam.
[FlDO MOBILE DEPARTMENT]-
Due to an overbiIIing Iast month, we issued you a cash-back of $135.60 CAD
CIaim here: http://89.45.4.123/
*Data rates may apply
January 2021
Hello MShaw,
Welcome to the community!
Thanks for the information! You're right, that message is most definitely SPAM. The providers are doing all that they can to prevent SPAM SMS. You can help by forwarding these messages to 7726 (SPAM) (see here). Once audited, it will be used to augment the SPAM filter. Unfortunately, as fast as these messages get blocked by the SPAM filter, the spammers/scammers find new ways to bypass the filter.
A couple of tell-tale signs the the message is SPAM. Firstly, Fido won't send etransfers via email or text message link. If you are indeed overcharged, Fido will simply credit your account.
In addition, if Fido does send legitimate SMS, it will come from one of their short codes, not a phone number. Admittedly, since spoofing is so wide-spread, it's possible the spammers/scammers could eventually learn to spoof those codes as well.
Hope this helps 😀
Cheers
January 2021
spam text beware
January 2021
January 2021
Hello Nicole32,
Welcome to the community!
Thanks for the information! You're right, that message is most definitely SPAM. The providers are doing all that they can to prevent SPAM SMS. You can help by forwarding these messages to 7726 (SPAM) (see here). Once audited, it will be used to augment the SPAM filter. Unfortunately, as fast as these messages get blocked by the SPAM filter, the spammers/scammers find new ways to bypass the filter.
A couple of tell-tale signs the the message is SPAM. Firstly, Fido won't send etransfers via email or text message link. If you are indeed overcharged, Fido will simply credit your account.
In addition, if Fido does send legitimate SMS, it will come from one of their short codes, not a phone number. Admittedly, since spoofing is so wide-spread, it's possible the spammers/scammers could eventually learn to spoof those codes as well.
Hope this helps 😀
Cheers
January 2021
January 2021
Hello @vinokadams,
Yes, definitely it is fake, you forward any spam SMS receive to 7726 (SPAM). This will submit the message to be audited then blocked from the Fido network. This can be easily done on most devices by pressing and holding the body of the message, then press the forward button and send it to 7726.
June 2020
Please help I really need it my rent money is gone and I'm need to go to call or email
June 2020
Hey @Superman3
I'm sorry to hear that you were a victim of a scam. You would need to contact your bank immediately for anything related to your bank account. They would have a process in place and would be able to help you securing your account and funds.
Hope this helps
June 2020
I'm wondering if you guys can call me back please because my rent money is in that and after that I don't have anything going to have any food or anything for my hamster guinea pig and I'm going crazy I'm like sitting here crying I need you guys to help me please
June 2020
make it easy. when in doubt contact the source directly. i.e. if I received sms from my bank that my account is frozen. I call my bank asap to confirm using bank contact number on back of my card.
June 2020
This old trick is still going around.
June 2020
Hey @aw13
Thanks for flagging this as well.
I've moved your post to this thread so we can continue compiling example. Remember to forward it to 7726 (SPAM) as well so we can add it to our database!