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Thread for reporting SMS spam

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello,

 

  I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca

 

  Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.

 

  Thoughts?

 

Cheers


573 REPLIES 573

Hey @wendywlyoung! Philippe here. I hope you're doing well. Smiley

 

That looks like it could be a spam number. It's certainly not from us. I suggest you simply block in on your phone to avoid dealing with it.



EJ20
I'm a participant level 3
I'm a participant level 3

it is unfortunate that messages like this still happens.

 

F655AC94-429C-4D3D-98BA-BA4E58DE4BE1.jpeg

 

wickie
I'm helpful level 1
I'm helpful level 1

I too, have received several of these type of phone messages over the years ... even one as a text message recently.   So, you are not alone EJ20. 

 

But yes, it is definitely spam.  Simply delete it without even opening it/ clicking on it.  

 

wickie 

Hey Smiley This definitely sounds like a spam call to me. You can report those anytime here 



DrishtiPurohit
I'm a participant level 1
I'm a participant level 1

576E5A78-48BE-42FC-A78D-5BF87380B075.png

 

I received this SMS few days back but I found something suspicious so I didn't go further with the process.

Hey @DrishtiPurohit! Philippe here. Welcome to the community. Smiley


I've moved your post here, as it deals with this very subject. You were correct to be suspicious, Fido will never refund you in this way.

 

Thanks for letting us all know!



daweb
I'm a participant level 2
I'm a participant level 2

Screenshot_20210124-131545.png

 

Hello Daweb,

 

 Thanks for the information! You're right, those messages are most definitely SPAM. The providers are doing all that they can to prevent SPAM SMS. You can help by forwarding these messages to 7726 (SPAM) (see here). Once audited, it will be used to augment the SPAM filter. Unfortunately, as fast as these messages get blocked by the SPAM filter, the spammers/scammers find new ways to bypass the filter.

 

  A couple of tell-tale signs the the message is SPAM. Firstly, Fido won't send etransfers via email or text message link. If you are indeed overcharged, Fido will simply credit your account.

 

  In addition, if Fido does send legitimate SMS, it will come from one of their short codes, not a phone number. Admittedly, since spoofing is so wide-spread, it's possible the spammers/scammers could eventually learn to spoof those codes as well.

 

Hope this helps 😀

 

Cheers

 

 

 


MShaw
I'm a participant level 1
I'm a participant level 1

I've been receiving these texts which I know are scam.

 

  

[FlDO MOBILE DEPARTMENT]-
Due to an overbiIIing Iast month, we issued you a cash-back of $135.60 CAD
CIaim here: http://89.45.4.123/

*Data rates may apply

Hello MShaw,

 

Welcome to the community!

 

  Thanks for the information! You're right, that message is most definitely SPAM. The providers are doing all that they can to prevent SPAM SMS. You can help by forwarding these messages to 7726 (SPAM) (see here). Once audited, it will be used to augment the SPAM filter. Unfortunately, as fast as these messages get blocked by the SPAM filter, the spammers/scammers find new ways to bypass the filter.

 

  A couple of tell-tale signs the the message is SPAM. Firstly, Fido won't send etransfers via email or text message link. If you are indeed overcharged, Fido will simply credit your account.

 

  In addition, if Fido does send legitimate SMS, it will come from one of their short codes, not a phone number. Admittedly, since spoofing is so wide-spread, it's possible the spammers/scammers could eventually learn to spoof those codes as well.

 

Hope this helps 😀

 

Cheers

 


dovan
I'm a participant level 1
I'm a participant level 1

Screenshot_20210112-055352_Messages.jpg

 spam text beware 

Nicole32
I'm a participant level 1
I'm a participant level 1

FidoPhilippe_0-1609637766953.png

Hello Nicole32,

 

 

Welcome to the community!

 

  Thanks for the information! You're right, that message is most definitely SPAM. The providers are doing all that they can to prevent SPAM SMS. You can help by forwarding these messages to 7726 (SPAM) (see here). Once audited, it will be used to augment the SPAM filter. Unfortunately, as fast as these messages get blocked by the SPAM filter, the spammers/scammers find new ways to bypass the filter.

 

  A couple of tell-tale signs the the message is SPAM. Firstly, Fido won't send etransfers via email or text message link. If you are indeed overcharged, Fido will simply credit your account.

 

  In addition, if Fido does send legitimate SMS, it will come from one of their short codes, not a phone number. Admittedly, since spoofing is so wide-spread, it's possible the spammers/scammers could eventually learn to spoof those codes as well.

 

Hope this helps 😀

 

Cheers

 


vinokadams
I'm a participant level 2
I'm a participant level 2

9FC2F791-5642-40F3-986C-DAFC660BD4B8.png

 

Hello @vinokadams,

 

Yes, definitely it is fake, you forward any spam SMS receive to 7726 (SPAM).  This will submit the message to be audited then blocked from the Fido network. This can be easily done on most devices by pressing and holding the body of the message, then press the forward button and send it to 7726. 



Superman3
I'm a participant level 2
I'm a participant level 2

Please help I really need it my rent money is gone and I'm need to go to call or email

Hey @Superman3

 

I'm sorry to hear that you were a victim of a scam. You would need to contact your bank immediately for anything related to your bank account. They would have a process in place and would be able to help you securing your account and funds.

 

Hope this helps



Superman3
I'm a participant level 2
I'm a participant level 2

I'm wondering if you guys can call me back please because my rent money is in that and after that I don't have anything going to have any food or anything for my hamster guinea pig and I'm going crazy I'm like sitting here crying I need you guys to help me please

patrickchan
I'm experienced level 1
I'm experienced level 1

make it easy. when in doubt contact the source directly. i.e. if I received sms from my bank that my account is frozen. I call my bank asap to confirm using bank contact number on back of my card. 

aw13
I'm a participant level 3
I'm a participant level 3

4AA0516B-6D25-4ADB-B816-C596BDC0DC6A.jpeg

 

This old trick is still going around.

FidoSaad
Former Moderator
Former Moderator

Hey @aw13

 

Thanks for flagging this as well.

 

I've moved your post to this thread so we can continue compiling example. Remember to forward it to 7726 (SPAM) as well so we can add it to our database!