Thread for reporting SMS spam

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Thread for reporting SMS spam

Hello,

 

  I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca

 

  Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.

 

  Thoughts?

 

Cheers



Accepted Solution

Re: Thread for reporting SMS spam

***UPDATE***

 

Hey everyone,

 

Thanks so much for taking the time to flag all of these to us.

 

Now you can send any SMS spam you receive to the number 7726 (SPAM). This will submit the messages to be audited and potentially blocked from the network if confirmed to be spam.

 

All you need to do is forward the spam SMS to 7726. You can do this easily by pressing and holding on the body of the text and then press the forward button. No additional charges apply for this Smiley

 

Thanks again for all your help!

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MVP
MVP

Re: Thread for reporting SMS spam

Hello Traceym,

 

  Welcome to the community!

 

  Thanks for the heads-up! 😀

 

Cheers

 



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Fido Employee alexleroi456
Fido Employee

Re: Thread for reporting SMS spam

Hello Fido People!

 

I've just received a call from 1-800-521-2009 asking me to call them back by dialing #2030....

Of course I didn't!  I'm just advisng evryone they are restarting the calling process...    Sad

 

Be careful!



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Moderator (inactive) FidoFaiza
Moderator (inactive)

Re: Thread for reporting SMS spam

Hi @alexleroi456

 

I moved your post in this thread as it deals with the same topic. Thanks for being on the lookout for catching spam Smiley

 

 



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I'm a Participant Level 1 imrock18
I'm a Participant Level 1

Re: Thread for reporting SMS spam

I just received a text from 'FIDO', to follow the link regarding being over-charged.  Sorry, I blocked the number before taking a screenshot so the text disappeared, but the text was from the following phone number:403-607-0671 (I tried google searching the number first, so it was still in my history).

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Moderator
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Re: Thread for reporting SMS spam

Hey @imrock18,

 

Thanks for giving everyone a heads up! You can also send any SMS spam you receive to the number 7726 (SPAM) to submit the messages to be audited and potentially blocked from the network if confirmed to be spam if this ever happens again.

 

Cheers!



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I'm a Participant Level 3 amitpkul2
I'm a Participant Level 3

Re: Thread for reporting SMS spam

I have received one message from the number 438-409-6525 regarding some refund. It says

Fido-Solutions INC.

DEAR Customer,

Please confirm the link to claim your refund from FIDO. Visit: http://159.89.203.40 

Sending apologies.

 

Is it a legit message or its a scam?

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Moderator
Moderator

Re: Thread for reporting SMS spam

Hey @amitpkul2

 

I have moved your message in this thread as it is about the same topic. You'll find your answer in the solution provided above.

 



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I'm a Participant Level 3 amitpkul2
I'm a Participant Level 3

Re: Thread for reporting SMS spam

Thank you very much 

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I'm a Participant Level 1 ankle7
I'm a Participant Level 1

Re: Thread for reporting SMS spam

Hello. I just received a bogus phishing text message from 1-267-782-3391, pretending to be FIDO. 

 

The text says "(FIDONOTICE)" followed by "http://bit.ly/2YuivC" which redirects to the following website:

 

https://1fid0.com/

 

It looks clearly like a bogus version of the Fido site and is asking me to enter my banking details to receive a "refund". 

 

I know this is obviously bogus but wanted to bring it to your attention, to prevent other, more naive customers from being scammed this way!

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Moderator
Moderator

Re: Thread for reporting SMS spam

Thanks for the info @ankle7 !

 

We moved your post here as it is about the same subject.

 

You can refer to the solution to this thread to report it Smiley



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