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Resolved! Thread for reporting SMS spam

Hello,     I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca     Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecti...

Cawtau by • Senior MVP
  • 528553 Views
  • 573 replies
  • 10 likes

Resolved! Feedback

Worst services ever.. misguided me by saying, noCAN-US calling included in my plan and then charges me $45 for that in my bill. 

Exclusive offer permanent or limited term

I see exclusive offer on my account but when I tried to change to this plan, it doesn't have any details as whether it's permanent/ongoing or for a limited time like 12 months. I chatted with Fido live agent but agent wasn't able to see offer on my a...

60yrold by • I'm a participant level 2
  • 1630 Views
  • 5 replies
  • 0 likes

Customer service

I have been a Fido customer for more then 15 years and I have never felt so neglected and ignored by agents ! Buyers beware, if yo're looking for a telecommunication company, please make sure you do extensive research and research.  Basic customer se...

TimTimA by • I'm a participant level 1
  • 692 Views
  • 1 replies
  • 1 likes

Fido charged me $ 350 in data services

I went to Brazil because my father was dying.I only used one day the data Fido charged me $350 saying I was using the data every day since I have a Brazilian phone .I contacted Fido all the guy said we will have to look into it and never gave me an a...

mdaco by • I'm a participant level 2
  • 551 Views
  • 1 replies
  • 0 likes
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