Thread for reporting SMS spam

Thread for reporting SMS spam

Thread for reporting SMS spam

SOLVED
Senior MVP

Thread for reporting SMS spam

Hello,

 

  I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca

 

  Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.

 

  Thoughts?

 

Cheers


Accepted Solution

Re: Thread for reporting SMS spam

Solved by Community Manager

***UPDATE***

 

Hey everyone,

 

Thanks so much for taking the time to flag all of these to us.

 

Now you can send any SMS spam you receive to the number 7726 (SPAM). This will submit the messages to be audited and potentially blocked from the network if confirmed to be spam.

 

All you need to do is forward the spam SMS to 7726. You can do this easily by pressing and holding on the body of the text and then press the forward button. No additional charges apply for this Smiley

 

Thanks again for all your help!

View solution in context
475 REPLIES 475
I'm a Participant Level 3

I just received a spam message pretending to be from Fido. I've forwarded it to 7726 but, I am also posting it here for people to be aware of.

 

Screenshot_20190823-091054_Messages.jpg

 

I'm a Participant Level 3

I have received one message from the number 438-409-6525 regarding some refund. It says

Fido-Solutions INC.

DEAR Customer,

Please confirm the link to claim your refund from FIDO. Visit: http://159.89.203.40 

Sending apologies.

 

Is it a legit message or its a scam?

Hey @amitpkul2

 

I have moved your message in this thread as it is about the same topic. You'll find your answer in the solution provided above.

 



I'm a Participant Level 3

Thank you very much 

I'm a Participant Level 1

Hello. I just received a bogus phishing text message from 1-267-782-3391, pretending to be FIDO. 

 

The text says "(FIDONOTICE)" followed by "http://bit.ly/2YuivC" which redirects to the following website:

 

https://1fid0.com/

 

It looks clearly like a bogus version of the Fido site and is asking me to enter my banking details to receive a "refund". 

 

I know this is obviously bogus but wanted to bring it to your attention, to prevent other, more naive customers from being scammed this way!

Thanks for the info @ankle7 !

 

We moved your post here as it is about the same subject.

 

You can refer to the solution to this thread to report it Smiley



I'm a Participant Level 1

I just received a text from 'FIDO', to follow the link regarding being over-charged.  Sorry, I blocked the number before taking a screenshot so the text disappeared, but the text was from the following phone number:403-607-0671 (I tried google searching the number first, so it was still in my history).

Hey @imrock18,

 

Thanks for giving everyone a heads up! You can also send any SMS spam you receive to the number 7726 (SPAM) to submit the messages to be audited and potentially blocked from the network if confirmed to be spam if this ever happens again.

 

Cheers!



I'm a Participant Level 1

 

I just revived this today 

 

Hey @PrettyPinkTDI,

 

Welcome to Fido Community!

 

Please forward any SPAM message you receive to 7726. We'll audit it and if it's confirmed to be SPAM, we'll block it from our network.



I'm a Participant Level 1

Please help, why did I receive a message claiming to give cash back form FIDO. 

 

Please look into it doesn't look genuine.

Hey @smehta!

 

I've moved your post to this thread as it's related. 

 

The message you've received is definitely not from us. You can find more details about how to handle spam text messages in the solution above. 



I'm a Participant Level 1

This is just a post to say not answer a call coming from the number 858-987-8609 as it's a scammer and they are charging you long distance. 

Hello Traceym,

 

  Welcome to the community!

 

  Thanks for the heads-up! 😀

 

Cheers

 


Hello Fido People!

 

I've just received a call from 1-800-521-2009 asking me to call them back by dialing #2030....

Of course I didn't!  I'm just advisng evryone they are restarting the calling process...    Sad

 

Be careful!



Hi @alexleroi456

 

I moved your post in this thread as it deals with the same topic. Thanks for being on the lookout for catching spam Smiley

 

 



I'm Qualified Level 1

Greeetings,

 

Just received an scam/spam sms from +(647)241-9056 with a link to click on.

 

Take care Very_Happy

 

 

:Image-1.jpg

Thanks for the heads up @silentbuddha!

 

I've moved your post to the relavant thread here.

 

Keep them coming. Smiley



I'm a Participant Level 1

This is a text scam?This is a text scam?

 

Hey there Dmbears!  

 

First of all, congrats on your first post and welcome to the community!  

 

Now, as for the text message, it is definitely a scam! I would advise you to forward the body of the message to 7726 (SPAM) to have them investigate the sender! It goes a long way into the fight against scams. For more information about potential scams, don't hesitate to read our library article about it right here!   Have a great evening and stay awesome

 

 

I'm a Participant Level 1

 

Screenshot_20190214-200254.jpg