Help
Community Feedback Zone
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

New post

Resolved! Thread for reporting SMS spam

Hello,     I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca     Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecti...

Cawtau by • Senior MVP
  • 516697 Views
  • 573 replies
  • 10 likes

Is the $50 returned payment penalty pure greed?

Does it really cost Fido anywhere close to $50 to handle a payment that got declined? Or is this just taking advantage of people not reading the fine-print Seems like a PR nightmare waiting to happen. It's only a matter of time before enough people s...

fidopom44 by • I'm a participant level 1
  • 653 Views
  • 1 replies
  • 1 likes

Why does Fido hate providing customer support?

I haven't been on the Fido network in a little bit longer than a year and support has gone from not great to absent. Can't call in, only maybe get a call back. Can't use live chat because you aren't even given a queue number anymore, just asked to wa...

call back,

Today is the 4th day I am expecting for a call back . But still no one has phoned me back. What is going on?? I have been waiting since last week. Can someone please tell me what is going on. It is so frustrating already. 

Flrnz by • I'm a participant level 2
  • 1519 Views
  • 5 replies
  • 0 likes

New Rainbow logo

Just noticed the rainbow logo.  I do not support this woke agenda.  I will be cancelling all three of my lines as soon as I find an alternate non woke provider.

TerraNova55 by • I'm a participant level 1
  • 2947 Views
  • 6 replies
  • 6 likes

Resolved! Fido phones are not working past 5 days!

Can't make or receive calls/texts on the Fido home and cell phones since Friday Sept. 1st '23; Jack said there's a issue in our area, N0L 2P0.What is the problem and when can we get our services back? The cell phone screen says: 911 emergency only.

Anne69 by • I'm a participant level 2
  • 1836 Views
  • 2 replies
  • 0 likes
Copyright © 2025 Khoros, LLC