Blog - Page 2

U.S. 3G/HSPA Networks Shutdown

Important changes to mobile networks in the U.S. that may impact your roaming service on select devices. Hey Community, As of February 2022, all major U.S. carriers have begun shutting down their 3...

It’s our 25th anniversary!

It’s our 25th anniversary! We’re proud to have been created in Canada 25 years ago. Ever since our very first day with our very first customers, we’ve been doing our best to be the ultimate sidekick ...

Fix crashing apps on an Android device

If you’re experiencing a problem with apps crashing on an Android device as of March 23, 2021, follow these steps to fix the issue. First, try these steps: Open the Google Play Store app on you...

We’ve extended our Device Return Policy!

Hey everyone, Great news! Starting today, February 10th, we’ve extended our Device Return Policy to 30 days! If you purchase a device (smartphone or tablet) via Fido.ca or with one of our customer...

Changes to how you complete certain transactions

We’ve made it easier for you to manage your Fido account with self-serve options on Fido.ca, in the app and through our interactive phone system. We’ve made it so easy, in fact, that less and less ...

Fido’s Ugly Sweater contest

Hey Community, The holidays are around the corner and it’s time to get festive with the latest Fido contest! Nothing says “I love the holidays” like an ugly sweater. That’s why this week you ca...

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