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Blog Articles

It’s our 25th anniversary!

It’s our 25th anniversary! We’re proud to have been created in Canada 25 years ago. Ever since our very first day with our very first customers, we’ve been doing our best to be the ultimate sidekick w...

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Refer a friend and each get one month free!

Save together with the Fido Refer a Friend Program. You’ll both get one month free service* when you invite your friends and they join Fido. Have lots of friends? The more of them join, the more you s...

1 Comments

Fix crashing apps on an Android device

If you’re experiencing a problem with apps crashing on an Android device as of March 23, 2021, follow these steps to fix the issue. First, try these steps: Open the Google Play Store app on your devic...

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We’ve extended our Device Return Policy!

Hey everyone, Great news! Starting today, February 10th, we’ve extended our Device Return Policy to 30 days! If you purchase a device (smartphone or tablet) via Fido.ca or with one of our customer ser...

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Refer a friend and each get one month free!

Save together with the Fido Refer a Friend Program. You’ll both get one month free service* when you invite your friends and they join Fido. Have lots of friends? The more of them join, the more you s...

27 Comments

Changes to how you complete certain transactions

We’ve made it easier for you to manage your Fido account with self-serve options on Fido.ca, in the app and through our interactive phone system. We’ve made it so easy, in fact, that less and less is ...

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COVID-19 Updates

Hey Community, With everything going on at the moment, we thought it would be a good idea to provide some links to keep everyone in the loop with what Fido is doing to help out during these difficult ...

17 Comments

Fido’s Ugly Sweater contest

Hey Community, The holidays are around the corner and it’s time to get festive with the latest Fido contest! Nothing says “I love the holidays” like an ugly sweater. That’s why this week you can win 1...

1 Comments

Migration to a New IP Relay Platform

Hey everyone, Important information if you have registered to use the IP Relay Message Relay Service (MRS): What is MRS: MRS is a free service that allows customers with hearing or speech disabilities...

2 Comments

New Fido Repair Program

Hey Community, We’re excited to announce an enhanced device repair program! Some of the new features include: Access to walk-in repair which will have your device repaired in hours as opposed to days ...

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