L’interruption de service dans la région ci-dessous est maintenant réglée. Nous savons à quel point il est important pour vous d’avoir accès à vos services et nous sommes désolés que vous ayez eu des problèmes.
Lieu
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Heure estimée de résol...
Hey @Toddpa333, welcome to the community, Alex here!
Really sorry to see that you were not able to get a copy of your service agreement at the time of your purchase.
No worries, though, our customer service has the ability to send you a copy so...
Hey @ColinR, welcome to the community, Alex here.
I'm sorry to hear about your experience, I can understand how a situation like this can be frustrating.
However, please understand that community is meant for general questions to be posted in p...
Hey @Vicky78694, Alex here, I'm really sorry to hear about your experience!
Note that with Fido Roam, you'll only be charged the $12 daily rate once per day, so you definitely shouldn't be charged $36 if you only had your phone turned on for 10 mi...
Hi @skarma101, Alex here.
Please note that this platform is meant for the community to help each other, it's not an avenue for customer service.
If you need help with your account, make sure to get in touch with our customer service.
Hey @Dree, welcome to the community, Alex here.
If you log in your account on Fido.ca, you should be able to click on your profile at the top right corner of the page and then click on "My Offers".
