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Ash333
I'm a contributor level 2
I'm a contributor level 2
Member since December 2020
yesterday

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  • 21 Posts
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User Activity

Still no answers from fido...

Thursday
I don't know why I have to repeat myself but chat online is useless it's difficult to navigate to connect with a specialist... It's like Fido wants it to be all self-serve....I called the 1-888 fido number now even that is virtual assist....and the o...

Hard now even more to connect with an agent

a week ago
Before it was easy....on the phone now you have to only option of callback ....if I want to talk with an agent on the phone I don't want to wait around for a few hours, as I'd want to talk to an agent at least within 15 minutes....your chat options o...

Adding data to a talk & text plan

September 2023
I know I can call or message fido totally to customer service to ask but I was wondering if I switch to a talk & text only plan, would I be able to go online & add some data for whenever I need it? 

Customer care agents locations

November 2022
Twice when I've called fido to talk with an agent the recorded message no longer says "100% Canadian based specialists" it just says "specialists" are Fido agents no longer 100% based on Canada or are they now in other parts of the world now?

Regarding the Fido contests

October 2022
Regarding the Fido contests, you have a better chance of winning an all expense paid to the Antarctic than winning any of the prizes from Fido.....your chances are pretty low compared to how many customers enter the contests....rather than contests I...
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