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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 210157 Views
  • 63 replies
  • 22 likes

No order confirmation for a online phone order

I made the payment on Feb 22nd for a CPO iphone 16 Pro. I submitted the order and credit was deducted on my credit card but I received nothing like a confirmation email from Fido (already checked my spam and junk emails). I found several similar case...

byu2025 by • I'm a participant level 2
  • 81 Views
  • 2 replies
  • 0 likes

Annual price increase for "improved" services

In the last two years Fido has implemented an increase of $2 in 2023 and now $3 in 2024 for "improved" services. Exactly what are these improved services that require an across the board increase, nobody really knows. Have I experienced any improveme...

me79 by • I'm a participant level 1
  • 3385 Views
  • 8 replies
  • 5 likes

Incorrect roaming charges?

I am traveling in China, and was recently billed for 15 dollars of roaming fee, ostensibly for enabling data roaming on January 30th. I do not remember doing so, and even if I did it was likely a misclick and I couldn't've turned it on for more than ...

soccpuppet by • I'm a participant level 2
  • 312 Views
  • 3 replies
  • 0 likes

Factory Defect vs. Physical Damage

Good day!I had husband certified pre-owned Samsung phone on a plan sometime August 2024. This weekend, we noticed, the battery was 80ish% but dropped inmmediately to 7% after playing few video, then went black. When we charged, the counter was still ...

aniway by • I'm a participant level 2
  • 223 Views
  • 2 replies
  • 0 likes
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