OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Before we go over all the questions you may have, here's what your invoice will...
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Hello everyone,Last month, I placed a phone order online through Fido. As part of the order, my data plan was changed accordingly — which I understand and expected. However, it’s now been over six weeks, and I haven’t received any updates or tracking...
Since the 3G network was retiring, called to place an order for the upgraded device. Finally received it, took about a month. However, tried to set it up today, followed the instructions but could not get it setup at all. I was expecting to get the Z...
I got the usual email saying that the 3g shutdown will happen and my current phone is incompatible. I have Redmi Note 13 Pro 5G and it has the VoLTE toggle on. Similar with others, Xiaomi/Redmi is not a popular north american brand, so i just want to...
So I ordered a new phone last week, and got my email from Fido with the UPS tracking number shortly after. Delivery is supposed to take 5-8 business days, so I was not concerned that I had not received it yet. But today, I decided to check the track...
I made a purchase for delivery and I won't be there on the day to receive the order and I didn't provide the apartment number. How do I change the delivery information?