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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 221172 Views
  • 65 replies
  • 22 likes

Wireless Home Phone TCL Linkhub HP42U2

Since the 3G network was retiring, called to place an order for the upgraded device. Finally received it, took about a month. However, tried to set it up today, followed the instructions but could not get it setup at all. I was expecting to get the Z...

Jackieee by • I'm a participant level 1
  • 471 Views
  • 2 replies
  • 0 likes

FIDO 3G Shutdown. Will my phone work?

I got the usual email saying that the 3g shutdown will happen and my current phone is incompatible. I have Redmi Note 13 Pro 5G and it has the VoLTE toggle on. Similar with others, Xiaomi/Redmi is not a popular north american brand, so i just want to...

fmsm by • I'm a participant level 2
  • 269 Views
  • 5 replies
  • 0 likes

Resolved! Phone Delivery via UPS

So I ordered a new phone last week, and got my email from Fido with the UPS tracking number shortly after. Delivery is supposed to take 5-8 business days, so I was not concerned that I had not received it yet.  But today, I decided to check the track...

Marduk by • I'm a participant level 2
  • 10092 Views
  • 10 replies
  • 0 likes

Shipping

I made a purchase for delivery and I won't be there on the day to receive the order and I didn't provide the apartment number. How do I change the delivery information?

RPassos by • I'm a participant level 1
  • 76 Views
  • 1 replies
  • 0 likes
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