OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
How can I start making calls and receiving calls, messages, without paying my bills
How can I start receiving calls, messages and making calls without paying my bill
wifi calling rates
I have a quations reagrading the above description. While it says, outside Canada, receiving won't incur long distance/roaming charges, it also mention (heads-up) if your vpn, dns, or internet provider is set to a country outside Canada, long distanc...
Associate review
I would like to give a rave review for Fido's associate Kelly at the Fido kiosk in the Kingston Cataraqui Mall. I had an issue with a new iphone I had just received and she resolved the problem literally in seconds. So a tremendous thank you to her...
Fido order cancelled and poor customer service
I placed an order online for Samsung S24 fe on dec 18th. It was an in store pick-up order and on 27dec received a ready to pick up order. When i went to the store on 28th dec they were not able to process to order and i was told that there is some te...
Help phone womt work and its new
I received an upgraded hardware again from fido online. It worked for like 3 days without any issues. But it's now not turning on. I never dropped it. I feel it vibrating and nothing. Help.
