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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 186390 Views
  • 63 replies
  • 22 likes

Resolved! Fido Roam

I am new to Fido Roam, with a BYOB monthly plan that includes Canada-wide calling.I understand that if I turn on FIDO Roaming when travelling to the USA, I will only be charged $12 CA on those days I make calls, use data, or send texts. Is that corre...

Vil2 by I'm a participant level 2
  • 168 Views
  • 4 replies
  • 0 likes

Phone calls

If my phone is out of range or it is on airplane mode or it is switch off, after that when its on i never get message for the phone calls which i received during that time period. Like the calls which i have missed, how will i get to know about them....

Faulty charges on my account

I had 1000 international minutes and i did not used all of them. Upon checking, i had used 621 total minutes including Canadian calls. so simply, it is not even close to 1000. My case runs for almost 2 months. I talked to 8-9 customer representatives...

Rajinder3 by I'm a participant level 1
  • 80 Views
  • 1 replies
  • 0 likes

Resolved! Activate new SIM card

I am trying to activate a new SIM card, and have spent over an hour in the phone with a Fido rep with no resolution.My phone was stolen and I have just received a replacement phone from brightstar/Fido device protection with a new SIM card The instru...

Court2 by I'm a participant level 2
  • 5415 Views
  • 3 replies
  • 0 likes