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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 185508 Views
  • 63 replies
  • 22 likes

Charge On Bill - Not Mine

There is a charge for calling a taxi on my monthly bill which I did  not make.Is there a way to contact a real person at Fido to discuss this?

Gaylin57 by I'm a participant level 2
  • 77 Views
  • 1 replies
  • 0 likes

Monthly fee

Dear Fido support Team, I just found my bill is incorrect for this month, my plan should $45/month, why I got the bill is $49 for this month? Please check and come back to me with thanks. B.rgds,Carmen 

Carmen_74 by I'm a participant level 1
  • 88 Views
  • 1 replies
  • 0 likes

Switching plans

Hello, I just change my phone plan today. I got curious and checked the plans they're offering at BYOP section.  I saw a plan that really fits my data usage. Can I switch to that one right away or do I have to wait?  I have 2 payments left on my devi...

Fido1004 by I'm a participant level 1
  • 81 Views
  • 1 replies
  • 0 likes

International call

I have 1000 minutes of international calls, but I accidentally exceeded the time limit and incurred a lot of expenses. What should I do? Can I add a voice call package to reduce costs

Shanshan2323 by I'm a participant level 1
  • 129 Views
  • 2 replies
  • 0 likes