OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! Line flexibility for phone being paid off under Payment Program?
I'm thinking of buying a new phone under my plan using the Payment Program. I will give my old phone to my kid. If I decide that I prefer my old phone, can I give the new phone (that I will continue to pay for under the Payment Program) to my kid ...
Replacement Stuck
Hello Everyone,As I lost my iphone In First week of February after trying to find i went to fido store to block the old sim and buy a new one and as I already locked my apple id from that device. So At fido store they suggest me to contact likewise f...
Resolved! Help please!!!
Hello there!I'm hoping someone can help me ...my daughter dropped her phone in water. She put the phone in rice for 24 hrs but now it won't turn back on. We bought a new phone last night and because her old phone won't turn on, she can't get the in...
Awesome Service by Fido
I recently went to 5714 Park Royal in West Vancouver, and had excellent service! I was getting my wife iPhone 14 for her birthday, and I was set up with the perfect plan that gives her just enough data at a price that makes me happy. It was quick and...
Resolved! Understanding taxes on discounted phones
Considering customer have a plan with fido $50/month with x amount of data every month and adds phone from fido.ca as displayed below: Customer is supposed to pay $25/month for Samsung Note 10+ Full Price: $1,518.00 which is $63.25/mo with $38.25/mo....
