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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 205682 Views
  • 63 replies
  • 22 likes

change SIM card

I have this fido SIM card which tells me to go to fido.ca/simcard to activate it. The page doesn't exist anymore.   There is also the online instructions https://www.fido.ca/consumer/content/switch-equipment   Which I tried to follow but cannot find ...

ethan6 by I'm a participant level 3
  • 8498 Views
  • 11 replies
  • 1 likes

Resolved! Email deleting

Hello, I have a Samsung Fe 20 . I am trying to clear my hotmail email. I have done this. But when I open it it has emails from 3yrs ago. I delete these and they always come back can someone tell why this would be?

Donna10 by I'm a participant level 3
  • 1586 Views
  • 2 replies
  • 0 likes

Resolved! Wifi calling charges

Hello,  I would like to receive confirmation for two things  1. if I use wifi calling while in Canada to call a phone number abroad I will be charged. Yes/No2. if I use wifi calling while outside Canada to call any number I will be charged. Yes/No Th...

briwitzel by I'm a participant level 1
  • 3911 Views
  • 3 replies
  • 0 likes

Resolved! 2 step verification

I have a Samsung fe20 and I can not receive verification codes via text or call. I thought at first it was to do with the bank I was trying to receive them from. I called them twice tried different sources and nothing. I was able to receive these in ...

Donna10 by I'm a participant level 3
  • 1601 Views
  • 2 replies
  • 0 likes