Phones and Devices
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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 188083 Views
  • 63 replies
  • 22 likes

Resolved! New Phone Return and Old Phone Finance

I decided to upgrade my IPhone 7 to the IPhone 11Pro which I did online realizing that I would have to pay off the outstanding balance on the IPhone 7. Subsequently I returned the IPhone 11Pro as it was not suitable for my needs thinking that my cont...

PedroPedro by I'm a contributor level 1
  • 2495 Views
  • 6 replies
  • 2 likes

Resolved! Samsung S22, Wifi Calling, VoLTE?

Some documention going around seems to suggest non-Fido bought devices WILL NOT support wifi calling and VoLTE, even if those devices technically can, while other documentation says those features MIGHT NOT work.So which is it?

Mike901 by I'm a participant level 3
  • 1186 Views
  • 2 replies
  • 0 likes

Resolved! Activating eSim on Samsung Smart Watch 5 4G

How and where to activate eSim on Samsung Smart Watch 5 Bluetooth + 4G? I'm already a Fido customer. Just want the watch to operate as an extension to my existing Fido number as a standalone, without being tethered to my phone via Bluetooth.

Hamid-Reza by I'm a participant level 1
  • 1400 Views
  • 1 replies
  • 0 likes

Big mistake on my part

I had recently ordered & received the Alcatel 1B online but changed my mind and got a Samsung Galaxy A13...which I regret as I don't really like the fancy type phones like Samsung or Apple....so I should of stayed with the Alcatel....anyway in a mont...

Ash333 by I'm a contributor level 2
  • 1198 Views
  • 5 replies
  • 0 likes