OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Texting not working
My contacts don't receive my text messages.? I did a reset I also changed phones but same problem
Apple Pay showing up in french on merchant terminal
Ever since I switched to Fido a few months ago every time I use apple pay the merchant terminal and the corresponding receipt switches to french language. I'm in Ontario and I believe this is linked to the fact that my cellular data IP address comes...
Unjust treatment
I am extremely unhappy with Fido even though being a loyal customer for more than 3 yes.My last 2 month bills with FIDO were 653.64/773.23 . The part of the reason for these high bills were some international 1 or 2 text received on my wife phone wi...
Can I use the phone I have got from Fido with a different carrier?
Hi,I have a pixel 6 device from Fido, but I am using a Bell simcard on it to use 5G service (I have two simcards, one from Fido and the other one from Bell). I am already using my pixel 6 with Bell simcard and I can access 5G network, but I can not ...
Why no indication of voicemail left?
So, I miss a call and the caller leaves a voicemail. On my main screen, a red dot appears on the phone handset icon but there is no indication of why that red dot appears when you look at the applicable screen after clicking on the handset icon.Why...
