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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 164621 Views
  • 61 replies
  • 22 likes

My order status

I placed an order to upgrade my Plan to iPhone 13 Pro 1 TB  on December 22,2022 through live agent over the  phone and I was told that the devices will be shipped within 3-5 business days but nothing happened.  I followed up on call several times and...

Pdhawan108 by • I'm a Participant Level 2
  • 336 Views
  • 5 replies
  • 0 likes

Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 164621 Views
  • 61 replies
  • 22 likes

Resolved! Back ordered phones not indicated on website

It is very disappointing that after being a Fido customer since the start of Fido 25 years ago, the service level received is so poor and there is no compensation or just acknowledgement for loyalty.  I ordered an upgrade phone on Dec 10th. No word t...

Igads by • I'm a Participant Level 2
  • 1982 Views
  • 15 replies
  • 3 likes

iPhone 13 Pro Max Order Status

I recently (Nov 19) ordered the iPhone 13 Pro Max. At the time of my order, I was told there was a one to two week wait time. However, I was just told that there is a four-plus week wait time -- that they do not have any 13's in stock. Is anyone else...

DN14 by • I'm a Participant Level 1
  • 410 Views
  • 4 replies
  • 0 likes
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