OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Hey @Community, Have you recently upgraded your device or simply want to learn more about all...
Before we go over all the questions you may have, here's what your invoice will...
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
I am not able of make or receive calls from my fido number. This problem started occuring today only. unfortunately we cannot complete your call as dialed.I am using Samsung Galaxy s20-5g. Help resolve this issue asap. This is the what I hear when I ...
I accidentally selected the wrong date to activate my new iphone. The phone is set to activate on December 3, but arrived today. Fido is unable to change this date until my billing period starts. Any suggestions?
Fido just cancelled my Order placed on November 15th 2024 to be picked up at a Store. No Cancellation emails were sent, I simply noticed that I had no more order in the ''My Orders'' section on the Fido App/Website. I never received the Pickup Your P...
I called into Fido 3 days ago informing that a competitor had sent me a very strong Black Friday offer - a new-ish refurbed iPhone and 20 Gb of data all for $40/mo. I really don't need the 20 Gb of data - use less than half of my current 10 Gb but co...
I have been a FIDO customer since 2021. I have a Motorola Edge 2021I need to know how to find out if my SIM card is limiting my access. Since 2021, I have never seen the 4G or 5G network options on my phone.I know the phone is capable of receiving 4G...