Help
Phones and Devices
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

New post

Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 149988 Views
  • 50 replies
  • 22 likes

Resolved! How can I update or reactive my SIM card?

Hi there. I lost my SIM card for a long time and notified the system to maintain my phone number. But now, I just bought a new SIM card and asked my localtion Fido staff how to reactive my old phone number. And he said I must call Fido Customer Servi...

Mai99 by • I'm a Participant Level 2
  • 115 Views
  • 3 replies
  • 0 likes

How to ensure the setup fee will be refunded

Hi, I have joined the promotion plan and a new phone number with 40 dollars per months with 12 GB data on Nov24, 2021 in a Fido store, and I was told that the setup fee will be waived with this package. While I just found that my coming bill has inlc...

cwadeyin by • I'm a Participant Level 1
  • 448 Views
  • 4 replies
  • 0 likes

Apple Watch in 2022?

Fido, It's 2022. After buying an apple watch and paying almost 150 extra for cellular I am shocked and extremely dissapointed to hear Fido does not work with Apple Watches on LTE. Any plans for when this is going to happen? This is extremely infuriat...

jbasapatel by • I'm a Participant Level 1
  • 3096 Views
  • 3 replies
  • 0 likes
Copyright © 2022 Khoros, LLC