OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
UMIDIGI NOTE 100 does not connect to FIDO data LTE network
I spend 1h at Rogers/Fido store in Etobicoke, and 1,5h with Fido Technical support on the phone testing various configurations and settings, and can not get this phone to work with Fido LTE data network.The phone indicates that it is connected to da...
Fido credit limit
I recently got my phone and I have a credit limit of $600... the problem is that Fido keeps texting me that i reached or exceeded my credit limit which my balance was $0 never paid anything yet. They suspended my account and I ended up paying.. I pai...
Anyway to withdraw/cancel Exclusive offer I've accidentally clicked on?
Hi, While I was checking y bills (I have 3 lines in one account) I saw "Just for you" boxes and was curious to see what kind of offers are there. However, when I clicked on the "Check it Out" (I think this is the button) I had a pop up box saying off...
Samsung G1650N aka Samsung Folder
Fido is phasing out 3G in July 2025. Will this phone be compatible with the 4G bands listed below with Rogers: 3G: WCDMA B1(2100), B2(1900), B5(850), B8(900) 3G CDMA: BC0(800) 3G TD-SCDMA B34(2010), B39(1880), 4G FDD: LTE B1(2100), B3(1800), B5(850),...
When does my plan revert after returning phone?
I requested to return phone and requested to exchange for another one. I was told on the support call that they will prepare a return label, then I just order the phone I want after my plan goes back to Bring your own device plan. I sent back the pho...
