OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Hey @Community, Have you recently upgraded your device or simply want to learn more about all...
Before we go over all the questions you may have, here's what your invoice will...
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
In the last two years Fido has implemented an increase of $2 in 2023 and now $3 in 2024 for "improved" services. Exactly what are these improved services that require an across the board increase, nobody really knows. Have I experienced any improveme...
Hi everyone,I really need help with my Fido account and I haven’t been able to reach anyone. I switched from a physical SIM to an eSIM through the Fido app, and now neither of them work. I can’t make calls, not even to *611, and I’m stuck with SOS on...
Dear [Customer Support / Billing Team], I canceled my subscription via live chat on February 27, but it seems the cancellation was not properly processed. Today, I received a payment confirmation email, which was both unexpected and unacceptable. ...
My phone keeps restarting. Does anyone have a solution? I'm 4 months away from paying it off!
Hello! I have a Oneplus 7 pro. This is not a "Fido Supported Device". However, VoLTE and VoWiFi Does work! I am able to get these features to work by first provisioning the service in a supported fido device (Tested w/ an Iphone and Pixel5) by insert...