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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 150375 Views
  • 50 replies
  • 22 likes

Resolved! How can I update or reactive my SIM card?

Hi there. I lost my SIM card for a long time and notified the system to maintain my phone number. But now, I just bought a new SIM card and asked my localtion Fido staff how to reactive my old phone number. And he said I must call Fido Customer Servi...

Mai99 by I'm a Participant Level 2
  • 131 Views
  • 3 replies
  • 0 likes

How to ensure the setup fee will be refunded

Hi, I have joined the promotion plan and a new phone number with 40 dollars per months with 12 GB data on Nov24, 2021 in a Fido store, and I was told that the setup fee will be waived with this package. While I just found that my coming bill has inlc...

cwadeyin by I'm a Participant Level 1
  • 465 Views
  • 4 replies
  • 0 likes

Apple Watch in 2022?

Fido, It's 2022. After buying an apple watch and paying almost 150 extra for cellular I am shocked and extremely dissapointed to hear Fido does not work with Apple Watches on LTE. Any plans for when this is going to happen? This is extremely infuriat...

jbasapatel by I'm a Participant Level 1
  • 3299 Views
  • 3 replies
  • 0 likes

Resolved! Bright Star not a good service provider

Hi,I lost my Iphone 12 pro max and after i filed a request, i received an email saying its declined without rpoviding me with any reasoning. I called likewize and was told that "some corporate supervisor" will contact me tell me the reason. Its been ...

swatejs by I'm a Participant Level 2
  • 120 Views
  • 2 replies
  • 0 likes