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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 206533 Views
  • 63 replies
  • 22 likes

Resolved! Avoiding Roaming Charges and Limit Roaming Plan Fees

I will be traveling to Germany and France in September. I understand that I have already "opted in" to a Roaming Plan that charges $15.00/day.  I presume that data and cellphone airtime are charged in addition to the $15.00/day ante.  My objective is...

Resolved! Questions about Certified Pre-Owned phones

I have been doing a lot of research and reading online testimonies about the Fido CPO program because the phone I want was not in stock anymore except as a CPO (iphone 12 128gb), so I have some questions.  I did read several statements from Fido agen...

Fawa88 by • I'm a participant level 3
  • 8895 Views
  • 5 replies
  • 2 likes

Fido phone bill error

Hi everyone, I am wondering if this has ever happened to anyone or if this is even possible.  Outgoing phone calls to a number (over span of 2 years) that the Fido customer says they never called.The phone calls are shown on the Fido bill. thank youP...

Ppotato by • I'm a participant level 1
  • 142 Views
  • 1 replies
  • 0 likes

unfortunately we cannot complete your call as dialed

I am not able of make or receive calls from my fido number. This problem started occuring today only. unfortunately we cannot complete your call as dialed.I am using Samsung Galaxy s20-5g. Help resolve this issue asap. This is the what I hear when I ...

Activation of Line Challenges

I accidentally selected the wrong date to activate my new iphone. The phone is set to activate on December 3, but arrived today. Fido is unable to change this date until my billing period starts. Any suggestions?

Lisab3 by • I'm a participant level 1
  • 159 Views
  • 1 replies
  • 0 likes
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