Phone number not valid when setting up voicemail

Phone number not valid when setting up voicemail

Phone number not valid when setting up voicemail

SOLVED
McLeod894
I'm a Participant Level 1

Phone number not valid when setting up voicemail

I've had my Nexus 4 for a while, but I am just now setting up voicemail. I found my retrieval number from a post from 2013 and that seems to work. When I call it, it asks for me to put in my 10-digit phone number but when I do, it says the number is not valid. I know I am not typing it in wrong. How do I set it up properly?

 

 

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Accepted Solution

Re: Phone number not valid when setting up voicemail

Solved by I'm an Expert Level 2

If it said invalid number when u called it, it mite be 1 of 2 things wrong,  A: you could have possibly the rong retreival number (your calling the rong node) or 2: your wireless account was not provisioned for voicemail and u need to call customer care and add it to ur account,  hope this helps

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7 REPLIES 7
FidoFaiza
Moderator

Were you able to sort it out, McLeod894?

 

 



zyx
I'm Qualified Level 2
I'm Qualified Level 2

Weird, you should not need to enter your phone number.

 

Here are the instructions for setting up voicemail. Maybe your answer's in there?

hotstuff
I'm a Participant Level 1

when I hold 1 on the key pad the screen says voicemail then ends the call....voicemail is not accessed.....what's up?

Hi hotstuff, 

 

Let me go ahead and send you a private message to look into it. For future reference, you can reach us on Facebook or Twitter for an issue such as this.

 

I just realized that you can also program the voicemail retrieval number from your end :)"

 

For iPhones, dial *5005*86*+16478396178# (for customers without visual voicemail).

For Android, go to Settings > Call Settings > Voicemail Settings > Voicemail Number and input +14168216549.

 

Thank you!



hamedvala
I'm a Participant Level 1

When I dial long number nothing happens, It is wierd no beeping nothing. 

Hey @hamedvala,

 

Have you tried rebooting or resetting your device? That may help.

 

Let us know. 

 



Paolo
I'm an Expert Level 2

If it said invalid number when u called it, it mite be 1 of 2 things wrong,  A: you could have possibly the rong retreival number (your calling the rong node) or 2: your wireless account was not provisioned for voicemail and u need to call customer care and add it to ur account,  hope this helps