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Phone number not valid when setting up voicemail

I'm a participant level 1
I'm a participant level 1

I've had my Nexus 4 for a while, but I am just now setting up voicemail. I found my retrieval number from a post from 2013 and that seems to work. When I call it, it asks for me to put in my 10-digit phone number but when I do, it says the number is not valid. I know I am not typing it in wrong. How do I set it up properly?



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I'm a participant level 1
I'm a participant level 1

Necropost I know, but mine is doing the same thing? I called support and the person didn't know how to fix the issue so transferred me and my call was dropping while on hold...


-I'm using a Google pixel 7pro

-I have tried both retrieval numbers I found, no change, still invalid.

-I have re-entered my number I don't know how many times, and ensured it was correct each time

-I have verified that I *do* have voicemail on my plan with customer support, but for some reason am unable to access it?


I'm so confuseddd



Were you able to sort it out, McLeod894?



I'm qualified level 2
I'm qualified level 2

Weird, you should not need to enter your phone number.


Here are the instructions for setting up voicemail. Maybe your answer's in there?

I'm a participant level 1
I'm a participant level 1

when I hold 1 on the key pad the screen says voicemail then ends the call....voicemail is not accessed.....what's up?

Hi hotstuff, 


Let me go ahead and send you a private message to look into it. For future reference, you can reach us on Facebook or Twitter for an issue such as this.


I just realized that you can also program the voicemail retrieval number from your end :)"


For iPhones, dial *5005*86*+16478396178# (for customers without visual voicemail).

For Android, go to Settings > Call Settings > Voicemail Settings > Voicemail Number and input +14168216549.


Thank you!

I'm a participant level 1
I'm a participant level 1

When I dial long number nothing happens, It is wierd no beeping nothing. 

Hey @hamedvala,


Have you tried rebooting or resetting your device? That may help.


Let us know. 


Not applicable

If it said invalid number when u called it, it mite be 1 of 2 things wrong,  A: you could have possibly the rong retreival number (your calling the rong node) or 2: your wireless account was not provisioned for voicemail and u need to call customer care and add it to ur account,  hope this helps