Phones and Devices

Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...

Not getting phone calls or text if phone is on for over 1 day

My cellphone used to work fine and receive calls and text messages without having to turn off my phone every day. Now it doesn't get any text or call unless I reset it all the time. I have 4 bars of service. It is making me miss calls and text messag...

Dispute bill

Hi, My BMO credit card shows a $414.60 charge labeled as FIDO MACC. I didn’t use any data roaming last month—I only used the eSIM in April and made sure to cancel everything before returning to Canada. Could you please issue a refund?Thank you!

ROAM

Hi, planning to change plansNew plan has an ICON whih shows ROAM, old plan does not.I could still ROAM with old plan, would charge me daily. DOes the new plan mean it comes with FREE roaming?