Phones and Devices
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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 150646 Views
  • 50 replies
  • 22 likes

Data not working

Not sure why, my cellular data stopped working mid way through the day. Can’t even access Fido app on wifi. Phone/hardware seem to be okay.  Is there a Fido Network connection? Or would this be a device specific. I’ve restarted and reset my phone. 

Bhavanm by I'm a Participant Level 1
  • 22414 Views
  • 16 replies
  • 0 likes

Resolved! iPhone 13 pricing fluctuations?

What gives with the seemingly random price fluctuations with the iPhone 13? I snagged one for my daughter about 5 weeks ago with 0 down and $33/month. I look again a week or so later and it's now $330 down and $33 month. The phones getting older but ...

Proac by I'm Qualified Level 1
  • 93 Views
  • 1 replies
  • 0 likes

Resolved! New Phone Return and Old Phone Finance

I decided to upgrade my IPhone 7 to the IPhone 11Pro which I did online realizing that I would have to pay off the outstanding balance on the IPhone 7. Subsequently I returned the IPhone 11Pro as it was not suitable for my needs thinking that my cont...

PedroPedro by I'm a Contributor Level 1
  • 147 Views
  • 3 replies
  • 0 likes

Resolved! Do Huawei phones work in Canada?

Hi,   I'm actually in the process of buying a new phone and would like to know if the Huawei can still be use in Canada. I know that they don't have the google play store anymore and some other stuff, but I would like to know if Fido would still be a...

Célestine by I'm a Participant Level 1
  • 198 Views
  • 2 replies
  • 0 likes

Resolved! iPhone 13 pro max

I have not even had my iPhone pro max 13 a week and I have a line going through my screen !!! Unacceptable for the price !! Please have someone contact me and I can send pictures of the issue !!! This needs to be replaced 

Ptnm by I'm a Participant Level 1
  • 147 Views
  • 2 replies
  • 0 likes