Help phone womt work and its new

[Yelah]

I received an upgraded hardware again from fido online. It worked for like 3 days without any issues. But it's now not turning on. I never dropped it. I feel it vibrating and nothing. Help.

[FidoValerie]

Hey @Yelah ! 
 

Sorry to her that you're no longer able to use your new phone. 
Thankfully, we offer a satisfaction guarantee and a one year manufacturer's guarantee for new devices. You can find more information on how to benefit from them here.

If you need further assistance, don't hesitate to contact customer service.

Hope this helps.