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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 207265 Views
  • 63 replies
  • 22 likes

Alcatel Go Flip 3 and Text Entry

Last month I bought an Alcatel Go Flip 3 for my wife to replace her now-bricked 2G Motorola Reuse (which served her well for ages). Anyhow, when setting up her Contacts, she noticed she could only enter in the numerals, yet the text field above for t...

sprocket999 by I'm a contributor level 1
  • 3232 Views
  • 3 replies
  • 0 likes

Reactivating previously used SIM on your account

Back in the "day" it was rather straightforward to reactivate a previously used Rogers or Fido SIM which was assigned to my account. This was before we had eSIM and when SIM cards were always included gratis with your new phone. Unfortunately, speak/...

Confusedhere by I'm a contributor level 3
  • 2258 Views
  • 1 replies
  • 0 likes

Resolved! How to transfer IMEI of used phone to your account

Is it possible to have the IMEI number of a used phone you purchased be added to your fido accout. I have a bring your own phone plan from fido iwth a fido sim card. Reason I am asking this is so that the previous owner cannot report the phone stolen...

dtaurasi by I'm a participant level 1
  • 2182 Views
  • 2 replies
  • 0 likes

eSim with android device

I have an Android phone, the Samsung Galaxy S21, and I have an eSim card. My phone is eSim capable, but I have no idea how to install Fido's eSim. The Fido pages only have an installation for iPhones: https://www.fido.ca/support/mobility/esim-on-devi...

fuhred by I'm a participant level 2
  • 2856 Views
  • 4 replies
  • 0 likes