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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 207546 Views
  • 63 replies
  • 22 likes

Upgrade problems

This is the second time I upgrade my phone online and the first time my order was cancelled stating that I missed the window to pick up the device ..I never received the email saying my phone ready for for pick up. I did check to make sure the model ...

sandra11298 by • I'm a participant level 1
  • 494 Views
  • 1 replies
  • 0 likes

Charging without me knowing

Hello, the phone number that is associated with this account is cancelled now, but I was told by the fido staff in person that this number was disabled sometime between January and February, so I registered for a new number. But, as of last month, I ...

xiangliu by • I'm a participant level 1
  • 658 Views
  • 1 replies
  • 0 likes

Resolved! My iphone 11 LTE data suddently not working

Fido data suddently not working. I tried to reset cellular data setting, which apn is ltedata.apn now. It shows "LTE" beside power bar. However in Safari, it shows "Could not activate cellular data network". I restart my phone, still not working. Ple...

vollenmaple by • I'm a participant level 1
  • 4189 Views
  • 5 replies
  • 0 likes

Network issues with Blackberry Key2

Today I suddenly lost access to the Fido cellular network. My Blackberry Key2 tells me it's registered on the Fido network. and the word "Fido" appears in the upper left-hand corner of my screens. Yet if I go out of range of my wifi, or turn on airpl...

swampcritter by • I'm a contributor level 1
  • 2218 Views
  • 4 replies
  • 0 likes

SIM not supported after moving to Fido

Me and my wife just moved from Bell to Fido bringing our phones (iPhone 12 and 11 respectively) and my phone worked just fine, but my wife's is getting a 'SIM not supported' error message every time, and we don't know what to do. Any advice?

JasonSantos by • I'm a participant level 1
  • 796 Views
  • 1 replies
  • 0 likes
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