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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 217013 Views
  • 65 replies
  • 22 likes

Resolved! Upgrading from iPhone XR to iPhone 15

I just bought an iPhone 15 from Apple and am attempting to set it up myself on an existing FIDO plan. However, some questions arose and I thought I would post them here in case anyone has some helpful suggestions/advice/comments.Question 1: Should I ...

Piewacket by • I'm a participant level 2
  • 2111 Views
  • 2 replies
  • 0 likes

Voice Mail

Recently I'm having trouble activating voice mail. Asks for my phone number then says it's invalid. Can't even get in the queue for either chat or customer service. Any ideas?

phyllisd by • I'm a participant level 1
  • 1191 Views
  • 2 replies
  • 0 likes

?

When I try to set up voicemail I get a message to enter my 10 digit phone number and press the # key then I get a message telling me that this is an invalid number.

Nile518 by • I'm a participant level 1
  • 814 Views
  • 1 replies
  • 0 likes

New bill after cancelling the service

i had 4 lines with fido and eventually cancel my all the lines after the bill goes up by $20 on each line.. and when i cancel the serviCe 1 day after bill generated, they said i have to pay full bill for now and next month i will get the refund.. ins...

unable to connect to live chat

Hi, I just ported too FIDO from Freedom and already expereincing issues with support.Just wanted to cancel my temporary phone number account, as it is showing as a separated line within my account. Do not want to get charged twice.Howvere,unable to c...

jkjainjk by • I'm a participant level 1
  • 689 Views
  • 1 replies
  • 0 likes
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