OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Can I use the phone I have got from Fido with a different carrier?
Hi,I have a pixel 6 device from Fido, but I am using a Bell simcard on it to use 5G service (I have two simcards, one from Fido and the other one from Bell). I am already using my pixel 6 with Bell simcard and I can access 5G network, but I can not ...
Why no indication of voicemail left?
  So, I miss a call and the caller leaves a voicemail. On my main screen, a red dot appears on the phone handset icon but there is no indication of why that red dot appears when you look at the applicable screen after clicking on the handset icon.Why...
Voice not heard
When I answer my phone they do not hear me but I can hear them very clearly?
promo code not applied
I received a letter from fido saying that if I go back with them they will only charge me $35 a month with 20ggb of data plus 5 hrs extra per month and even told me that my other family member can have that discount too if we moved back to fido, so o...
Resolved! Changed my plan to pay more on new plan
Fido change my plan to higher amount without even asking..
