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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 200717 Views
  • 63 replies
  • 22 likes

Phone upgrade new comer

I am using Fido for 30 days, arrived canada 30 days before. they provided 600 credit limit, my credit score is 610+ (based on trans union)  My question is:Can i upgrade my phone with 0 down payment? Based on my credit score they will approved or not?

Plaban by I'm a participant level 1
  • 1707 Views
  • 3 replies
  • 0 likes

Surprise charges on first bill

Hi All,   I landed at Toronoto Airport and I was offered a FIDO Sim with Monthly billing up to 45 $ and 60 $ as activation fee. After I got the Bill I see a hude spike and the billing, the monthly charge is now 60 $ and 61 $ activation fee. Why the F...

AnjaniKumar by I'm a participant level 1
  • 689 Views
  • 1 replies
  • 0 likes

Bad service or bad intention

Very bad service, I selected the branch closest to my house to pick up the equipment, the branch did not have the color I had chosen and they recommended that I go to another one in the other branch, they said it was necessary to cancel my order, the...

Leddy by I'm a participant level 3
  • 1284 Views
  • 3 replies
  • 0 likes

Resolved! MMS not working for several days

Since Thursday October 19, texts to groups are not sending. I miss some texts others in the group are sending, and they are missing every text I send. I understand that there has been an issue with MMS this week. My question is, when will this issue ...

EMA2 by I'm a participant level 1
  • 791 Views
  • 1 replies
  • 0 likes

Wifi Calling stops working randomly

Hi there,We have been having issues for the past 24h+ where the wifi-calling, on our FIDO bought devices, has been going off and on randomly.  The service has been working for 2.5 years + without any issues, and suddenly started acting up yesterday. ...

snagger81 by I'm a contributor level 1
  • 659 Views
  • 2 replies
  • 0 likes