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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 152979 Views
  • 50 replies
  • 22 likes

Error 111. I cannot send messages

I have a big issue with my phone a LG 7Thinq. I can't send a text message to someone outside my region. I receive them but when I reply the message is in red and it shows : cannot send, try again. When I try it says Error 111. I found nothing about i...

Frédérick by I'm a Participant Level 1
  • 2098 Views
  • 7 replies
  • 1 likes

Resolved! Iphone 11 broken

Hi, Just today my phone got run over by a car and the front screen isn't working and I cant use the touch screen. I have insurance and im gonna need a new phone.  Thank you.

Kalvin23 by I'm a Participant Level 1
  • 489 Views
  • 2 replies
  • 0 likes

Fido Iphone 11 128 gb backorder

I ordered an iphone 11 128gb on September 5th. One week later I was told that it is backordered. It's now the 29th of September, almost 4 weeks later, and I still haven't received an update on my order. Is this normal?

Cris95 by I'm a Participant Level 1
  • 385 Views
  • 1 replies
  • 0 likes

TRADE IN

Hello Fido, I have one question.  Is it possible to trade my old iphone to another Apple store even if my contract is still ongoing? 

pinkyblue19 by I'm a Participant Level 1
  • 297 Views
  • 1 replies
  • 0 likes