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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 205963 Views
  • 63 replies
  • 22 likes

Phone compatibility with Fido

I was told sertain phones are not compatible with fido. I have been going back and forth with fido about sertain features not working like lte and voicemail. They said the reason why it is not compatible is because it is not a fiddo phone. I have the...

Lachin by • I'm a participant level 1
  • 3458 Views
  • 3 replies
  • 0 likes

Resolved! Can customer care get iPhone XS Max ?

Hello    I want to exchange my phone from s9 to iPhone X’s max.    I called customer care care and they like I can only get it through reservation and not. Through customer care ....    i have credit on rhe account and wanr to just pay the difference...

Swap22 by • I'm a contributor level 1
  • 2264 Views
  • 1 replies
  • 0 likes

Cracked screen

I called when I broke my screen and was given an appointment for the next day for someone to come to my house the next day. When they didn't show I called Brightstar who gave me a number to call the person. When I called the number it was a New Jerse...

Maddy48 by • I'm a participant level 2
  • 1588 Views
  • 1 replies
  • 0 likes
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