I'm a contributor level 2
I'm a contributor level 2
Member since January 2016
October 2022

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I've been a customer of Fido for 10 years. And customer service seems to totally be oblivious of customers concerns and their needs.The following events all happened within 7 days or less. 1) My mobile data stopped working out of the blue.  I called ...
I can't consistently connect to LTE.  Data randomly drops and doesn't reconnect.   I have an LG G5 got it brand new in April 2017. Normal regions I travel to are Toronto, Mississauga, Hamilton and Kitchener.   What I have tried - 3 factory resets - g...
In the past week, my phone would drop data connection, even though it says it has 4G or LTE connection. This has never happened before. Now it happens several times a day.   I would be driving with Android Auto on and suddenly lose traffic update.  O...
Around December 15, 2017, give or take a few days, I canceled Fido home internet because it was unable to match a competitors. I was told that my billing cycle ended December and I have 5 days after to return the modem or pay a fee for not return the...
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