Help
Phones and Devices
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

New post

Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 201311 Views
  • 63 replies
  • 22 likes

Phone spontaneously switches to international roaming

I have an unlocked Samsung Note 5 from Sprint (US phone) that switches to international roaming when near the US border where I work. I have to leave roaming settings on all the time because I have no network connection when they are off, no matter w...

young44 by • I'm a participant level 3
  • 2804 Views
  • 3 replies
  • 0 likes

Resolved! Lost SIM Card and I'm overseas

  I lost my SIM card and I can't find it anywhere. I'm located in Australia for 2-month business trip.   Is there any chance fido can mail a new SIM Card? Or can I authorize a friend to go to a fido store and receives the SIM on my behalf?   Thanks!

dd89 by • I'm a participant level 1
  • 6835 Views
  • 2 replies
  • 0 likes

iPhone X screen issues

Hi! I recently purchased an iPhone X thru Fido,  and I am experiencing a lot of issues with my screen! It gets very jittery when I touch it, changes screens on its own, and if I try to text, a multitude of letters all come up, and when I try to erase...

Rhonda11 by • I'm a participant level 1
  • 1923 Views
  • 2 replies
  • 0 likes
Copyright © 2024 Khoros, LLC