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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 150348 Views
  • 50 replies
  • 22 likes

Device upgrade

I ordered an iphone 12 mini via the fido payment program 2 months back. I received a confirmation email and went to the store to collect the device. The representative in the outlet refused to give me the phone as she could not enter my details in th...

Pragith by I'm a Participant Level 1
  • 224 Views
  • 1 replies
  • 0 likes

Problem for calling

Dear FIDO Team,I recently moved from India to Canada. I have purchased a FIDO sim as Shopper suggested that it will work fine on my phone. But when I inserted the sim in my phone, the Internet was working fine, but I am not able to do any call and if...

Lakshay78 by I'm a Participant Level 1
  • 223 Views
  • 2 replies
  • 0 likes

Texting via wifi not roaming.

Hi all, I've searched yet I don't see an answer, hope someone can please help. I have an Iphone XR, I want to know if I can send and recieve text messages if in another country with my roaming off, yet using wifi only so I don't get roaming charges? ...

mcLeoda by I'm a Participant Level 1
  • 376 Views
  • 2 replies
  • 0 likes

iPhone 13 Delivery Issue

Last week (Nov 11, 2021) I decided to upgrade my current iPhone to a new iPhone 13 128Gb. I went to a retail store and I also called 611 to understand what my options were. In both cases, I received the same pricing options and I finally decided to o...

a_mp by I'm a Participant Level 1
  • 332 Views
  • 1 replies
  • 0 likes