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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 187623 Views
  • 63 replies
  • 22 likes

Upgrade problems

This is the second time I upgrade my phone online and the first time my order was cancelled stating that I missed the window to pick up the device ..I never received the email saying my phone ready for for pick up. I did check to make sure the model ...

sandra11298 by I'm a participant level 1
  • 184 Views
  • 1 replies
  • 0 likes

Charging without me knowing

Hello, the phone number that is associated with this account is cancelled now, but I was told by the fido staff in person that this number was disabled sometime between January and February, so I registered for a new number. But, as of last month, I ...

xiangliu by I'm a participant level 1
  • 315 Views
  • 1 replies
  • 0 likes

Resolved! My iphone 11 LTE data suddently not working

Fido data suddently not working. I tried to reset cellular data setting, which apn is ltedata.apn now. It shows "LTE" beside power bar. However in Safari, it shows "Could not activate cellular data network". I restart my phone, still not working. Ple...

vollenmaple by I'm a participant level 1
  • 2973 Views
  • 5 replies
  • 0 likes

Network issues with Blackberry Key2

Today I suddenly lost access to the Fido cellular network. My Blackberry Key2 tells me it's registered on the Fido network. and the word "Fido" appears in the upper left-hand corner of my screens. Yet if I go out of range of my wifi, or turn on airpl...

swampcritter by I'm a contributor level 1
  • 767 Views
  • 4 replies
  • 0 likes