Phones and Devices
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Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more of the f...

Cawtau by Senior MVP
  • 148430 Views
  • 50 replies
  • 22 likes

Fido Iphone 11 128 gb backorder

I ordered an iphone 11 128gb on September 5th. One week later I was told that it is backordered. It's now the 29th of September, almost 4 weeks later, and I still haven't received an update on my order. Is this normal?

Cris95 by I'm a Participant Level 1
  • 332 Views
  • 1 replies
  • 0 likes

Can't Make or Receive Calls

Hello, I can't make or receive any calls. It doesn't even ring and eventually just fails. LTE is active working. I have an iPhone X and have updated to the latest iOS.

TRADE IN

Hello Fido, I have one question. Is it possible to trade my old iphone to another Apple store even if my contract is still ongoing?

pinkyblue19 by I'm a Participant Level 1
  • 260 Views
  • 1 replies
  • 0 likes

Resolved! Tracking my device upgrade

I ordered an iPhone13pro blue 128g on the phone upgrading page. It's been 4d, I only received an email which congrats on the new device, nothing more. How can I track my application status?

Resound by I'm a Participant Level 2
  • 387 Views
  • 2 replies
  • 0 likes