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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 168885 Views
  • 61 replies
  • 22 likes

Resolved! My Oct. Bill payment (US Roaming fee)

Helle Fido,I just received the my Oct. Bill.I know I visted Seatle US for just one day trip in 7th Oct. Time 7AM and return the same day 11PM.but you have charged me two days of roaming service? Is that right?It is queit surprizing that Fido charged ...

kwansoo by • I'm a Participant Level 1
  • 211 Views
  • 1 replies
  • 0 likes

Resolved! Iphone 12 Pro Backorder

About a month ago I upgraded my phone to the iPhone 12 Pro, 512GB. a few days later, I phoned back and was told that this phone was on backorder and that it would take 3-4 weeks before shipment. It's now been 4 weeks and I've called back and they're ...

emuser by • I'm a Participant Level 2
  • 669 Views
  • 4 replies
  • 0 likes

Resolved! Need to contact the Office of the President

I have an issue I'm dealing with fido since September 20th for upgrading my phone that I can't get resolved and I went to the resolve a concern chat and I just keep getting the run around. I would like to escalate the problem to someone who will actu...

Sepid1 by • I'm a Participant Level 1
  • 541 Views
  • 5 replies
  • 1 likes

Resolved! Using phone while in the US for five months

Is there a way to get a seond esim and use my Fido account while in the US for 5 months.  I have heard that Mint has a plan and that you can get an esim and use the mint plan while in the US to avoid the roaming charges that would come in at $200.00 ...

bbailey15 by • I'm a Participant Level 1
  • 223 Views
  • 1 replies
  • 0 likes
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