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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 216878 Views
  • 65 replies
  • 22 likes

terrible experience for fido phone upgrade

As a 18 years customer, I am very disappointed. I upgraded my phone online in July, but 33 days later, I haven’t received my phone.On July 14, I placed the order and chose to pick up at store, because it showed that phone is “in stock” in that store....

hongping by • I'm a participant level 1
  • 654 Views
  • 1 replies
  • 0 likes

Worst customer service

I have been having a problem and i am unable to receive codes. I have been trying to call them for the past 4 days and i stay on the line for over 30 minutes and nobody ever picks the calls. I went into an in-person store to get some help and the lad...

honestly1 by • I'm a participant level 1
  • 557 Views
  • 1 replies
  • 0 likes

Irregular trade and fooling customers

I have ordered a Samsung Flip 6 with a two-year contract as a long-term customer. The device was listed as 1800 CAD plus tax. Fido seems to give you bill credit incentives. However, I discovered that the phone's retail price at Samsung is 1463+tax, a...

taskino by • I'm a participant level 3
  • 556 Views
  • 1 replies
  • 0 likes

Fido customers are fool

I have a question for all: who are the most important priorities for telecom companies?Obviously, customer, right?Today I want to share my story that helps you choose a better and more reliable company for you and your love. I recently purchased an i...

Where does fido run LTE B7?

Hello! As in the title I am curious as to where Fido runs Band 7 LTE, as I want to use Fido with a Samsung Galaxy Folder 2 SM-G1650. Can I know if Fido runs the band in the Montreal/Laval/Longueuil area?  Thank you very much and have a great day!

TaloDandy by • I'm a participant level 1
  • 606 Views
  • 1 replies
  • 0 likes
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