OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
monthy payment
Hi I owned iphone 8+ back home then I saw this exclusive offer for iphone 14+ 48$ down and pay 8$ a month so i grabbed it because my phone is dying and I need a new phone for my work. but the bill came in today fido is charging me 52$ plus taxes. Wha...
fido trade in
Hi Fido - I wish to add a new data only line to my spouse's existing plan. I wish to trade-in our old ipad for a new one. When I go to this link https://onlineportal-ca.likewize.com/fido/quote/pick-your-device I get value of $310+$250 (bonus) but whe...
Resolved! Maintain the phone number when moving out of Canada
Hello Fido, I may be out of Canada for a couple of months to an year. I would like to keep my phone number active during this period. Though I don't expect to receive/make calls during this period. I would like to have same number when I visit back C...
Voice Mail hangs up as soon as it begins to ring.
My voice mail hangs up/drops as soon as it begins to ring when I call to retrieve messages. What is causing this, and how do I fix it.
How to change the plan
Hi, my current plan with 30GB is $64, and Fido offered me 110 GB is $55, but I think this price is too high and I can not use all of the data. Please help me to change the other plan with a low price. Thank you.
