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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 150496 Views
  • 50 replies
  • 22 likes

Resolved! Cancelled account

I am a new Fido member and I went to check my account today but it says it's cancelled? I just started my plan Friday . It's so new I'm still waiting for a shipping confirmation email about my phone. I'm concerened ! Please help

Sump by I'm a Participant Level 1
  • 200 Views
  • 1 replies
  • 0 likes

Invalid Simcard number but active on account

Hello,  I received a new iphone 12 with a new simcard and it doesn't recognize the number. Yesterday the website was in maintenace. Today it still doesn't recognize the numbers which customer service says it is already added to my account but without...

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Nayo by I'm a Participant Level 1
  • 153 Views
  • 1 replies
  • 0 likes

30 days wait time

I just got a new activation with fido yesterday, but at that time I had no plan to buy a phone. But today when I tried to add a phone to my account, it's showing me that I have to wait for 30 days to get a phone. please help me out.

khush1450 by I'm a Participant Level 1
  • 148 Views
  • 1 replies
  • 0 likes

Resolved! Hi

Can anyone help me activate my SIM card 

Aaa1112 by I'm a Participant Level 1
  • 168 Views
  • 1 replies
  • 0 likes