OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Poor level of service! Mediocre!
So I am on my phone since one hour trying to get someone to help me for my voicemail and so far I have been authenticated two times and waiting for the third person to be able to help me for my voicemail. First person took nearly half an hour to be a...
Billing
Hi, my phone plan has suddenly increased by 4 dollars initially it was 44 CAD (without taxes) a month but for the month of January it increases to 48 CAD (without taxes )a month. I tried contacting the customer support service but no one responded. I...
Charged huge amount of account charges.
I have a phone number plan and registered an auto payment. however, the auto payment was invalid for an unknown reason,(the card was working properly, and can pay the register again ). I had to pay the fee and it happens again! I have some issues and...
Resolved! Porting a Fido HomePhone to a FIDO cellular phone
I am attempting to port a phone number associated with Fido homephone service to a Fido cellular phone. The automated method requires that the number to be ported (the Fido Homephone) must respond to an SMS message within 90 minutes. Problem is that ...
