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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 207604 Views
  • 63 replies
  • 22 likes

iphone x not shipped

I upgraded my phone for a Iphone X on the 24th of November and i was supposed to receive a follow up email with a tracking number once shipped and i haven’t receive any new yet. 

Danik123 by • I'm a participant level 2
  • 2898 Views
  • 5 replies
  • 0 likes

Worst service from fido and bright star insurance

I brought this bright star insurance up on the sugestion of the fido customer service representative.  I regret it now. Due to I'll date I lost my device as I contacted brightstar I was asked to submit the documents and as I did it. They asked me for...

Venkatesh by • I'm a participant level 2
  • 2194 Views
  • 3 replies
  • 0 likes

Resolved! Can not connect to WiFi

Hello, I upgladed my phone from LG G3 to LG G6 thin Q today and I tried to connect to my home WiFi ( Telus1200H )when I got home.  I put correct password to my new phone, but it keep saying " Incorrect password, try again ".I restarted both my router...

MK514 by • I'm a participant level 2
  • 3948 Views
  • 3 replies
  • 0 likes

Resolved! Use one sim with two iPhones

Hey guys so I currently own two phones. My main is my iPhone 7 Plus and my second is an iPhone 5s. I just moved up from the US and I've been using my 7 Plus on Fido so far. However, since my 5s is a much more stripped-down phone, I want to start boun...

Tschnetzler by • I'm a participant level 1
  • 3600 Views
  • 2 replies
  • 0 likes
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