OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Need help
I have tried 3 times to upgrade my phone on line and all 3 times it doesn't work. I put in my credit card number and how much I wanted to pay up front and went thru to whole process that took forever and still nothing. How the heck can I upgrade if i...
Bill
 It is my first time i am using fido network and my first experience is quite bad , i got the bill of 395 dollars from fido and didn't notify by app and fido before that you are over your limit i am disappointed with fido network . It looks like the ...
Resolved! Activation fees
HI, I ported my number 3 months back online on fido.ca and was told the activation fees will be waived in 1-2 billing cycle. It has been 3 months since i activate my line and have not received back the credit for activation fees.
A Happy Customer :)
I recently moved my cell phone provider from Fido to Rodgers, I did this only because I needed a more affordable plan for use in the US, The transition between providers was not smooth. After visiting 2 Rogers locations (a total of three times over 3...
Can't upgrade my phone.
Its been 5 days I been trying to upgrade my phone, still no luck I tried using the app,browser in PC and calling support. But they still could figure out why. I'm at Zero($0.00) balance yet can't upgrade. First agent I was able to talk to said it's a...
