Phones and Devices
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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 150496 Views
  • 50 replies
  • 22 likes

Resolved! CASE STATUS

How do we get to know the status of case ID registered. No one is available online or on phone to get the update. This is regarding a case created on monthly payment program on my new phone. The Plan needs to change.

A019624 by I'm a Participant Level 1
  • 185 Views
  • 1 replies
  • 0 likes

Resolved! iPhone 13 price match

Hi,I upgraded my phone to iPhone 13 2 days ago with monthly finacing of $47. Today I see that all customers are getting iPhone 13 for $0 down with $30/mo. because of black friday. Is there any price match available?

yuvi_gupta by I'm a Participant Level 1
  • 354 Views
  • 1 replies
  • 0 likes

Resolved! What I.D. Do I need to buy a phone?

Looking to buy a new phone from Fido. I don't really have anything of my own, no bills are under my name, I dont have a credit card. I'd like to get started with my life. My dad will be paying my bill for a couple months, but I'd like the phone to be...

Animalloverx by I'm a Participant Level 1
  • 206 Views
  • 1 replies
  • 0 likes

Resolved! port number to other operator before end of contract

Hi everone, I am on 2 year contract and completed  12 months.I can see good offers around from other operators. Can I port my number to other operator? Will there be any penalty or need to pay remaining amount only?Do I need to pay before porting or ...

Sandesh by I'm a Participant Level 2
  • 203 Views
  • 2 replies
  • 0 likes