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monthy payment

I'm a participant level 1
I'm a participant level 1

Hi I owned iphone 8+ back home then I saw this exclusive offer for iphone 14+ 48$ down and pay 8$ a month so i grabbed it because my phone is dying and I need a new phone for my work. but the bill came in today fido is charging me 52$ plus taxes. What happened to your exclusive for 8$ per month? I downed 48$ to get the 8$ per month. Why fido is charging me 52$?


Senior MVP Senior MVP
Senior MVP

Hello Jamesp29,


  Welcome to the community!


  Sorry to hear your monthly phone payments are not as expected. However, you should note that this forum is community-driven and not intended as a venue for customer services. We would not know the details of your particular offer. If you want to query your monthly financing amount, you will need to contact  customer service. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.


Hope this helps 😀