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Voice Mail hangs up as soon as it begins to ring.

JB60
I'm a participant level 2
I'm a participant level 2

My voice mail hangs up/drops as soon as it begins to ring when I call to retrieve messages. What is causing this, and how do I fix it.

1 REPLY 1

JB60
I'm a participant level 2
I'm a participant level 2

The Fido Chat support gave me instructions on how to enter a new voice mail number onto my phone. (don't know why the  old one didn't work). This solved the problem