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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 205904 Views
  • 63 replies
  • 22 likes

voice mail

hi, I recorded my voice for greeting message but when I called to my number by different line, the  fido general voice mail was played

azizivahid by • I'm a participant level 2
  • 157 Views
  • 3 replies
  • 0 likes

Feel cheated!

Upgraded my phone on cyber Monday for the iPhone 16 deal. No where during the upgrade process did it say the phone is not in stock or is backordered. Once I completed my upgrade, Fido immediately changed my phone plan to the more expensive phone plan...

anniewulu by • I'm a participant level 2
  • 162 Views
  • 2 replies
  • 0 likes

75 dollars additional charges on my bill

Hello. I just received my bill for November via email and I found there are 5 additional charges on it, each for 15 dollars, called International for Wireless. I don't know why I got a payment like this cause I didn't open my Cellular Data, or intern...

7C by • I'm a participant level 3
  • 462 Views
  • 7 replies
  • 0 likes

What will happen when 3G is shut down?

With Roger's planning to complete their shut down of 3G towers in 2025 is there any news on how that will affect Fido customers? With 5G still turned off and the end of 3G in sight can we expect less coverage?

Lancet11 by • I'm a participant level 1
  • 183 Views
  • 1 replies
  • 0 likes

Cannot initiate phone device trade-in online

Hello,I keep getting an error message when I try to initiate a phone trade in online. I am thinking it is because my IMEI number on file with Fido is not updated so they are unable to recognize the current device I am using. How can I resolve this is...

Newuserxd by • I'm a participant level 2
  • 239 Views
  • 3 replies
  • 0 likes
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