Phones and Devices

Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...

Cannot find the transfer number site

As A new client, I Just received the new sim. But it says I do not have a mobile service. Then I couldn't find the transfer number website.

Live chat

I was on a live chat but it cut off now I can't reconnect.

Resolved! Back ordered phones not indicated on website

It is very disappointing that after being a Fido customer since the start of Fido 25 years ago, the service level received is so poor and there is no compensation or just acknowledgement for loyalty. I ordered an upgrade phone on Dec 10th. No word t...

Account balance credit after leaving to Rogers

I have a credit of 80$ but I shifted to Rogers. will Fido return my 80$? if so let me know regarding this? ThankYou in advance!!

Canceled fido account

I got my phone and fido sim in 2022 and then my husband take that may be he send that to his family back in india . Even sim was with him i was not using any thing bit it was on my name and account. Then due to mess in our realtion ship we never come...

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Resolved! Will my phone work on the Fido network?

Cannot find the transfer number site

Live chat

Resolved! Back ordered phones not indicated on website

Account balance credit after leaving to Rogers

Canceled fido account

Data Roaming

NO exclusive plans and poor customer service.

S23 FE (One UI 6)

The billing is mistake

After being informed by fido staff that the number...