OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
"New Wireless voicemail messages"
Hello I have a question. How come my voicemail doesn't translate to text anymore? When somebody left me a voicemail I would usually receive "New Wireless voicemail messages" and the voicemessage gets transcribed to a text. But now, I only get texts ...
Resolved! setting up users on mobile hotspot
I want to pick up a mobile hotspot and need to know if there is a way to set up multiple logon ID and password combinations and if there is a way to limit the number of logons per ID to 1. I want to be able to control each connection individually. ...
Resolved! stolen phone at honeymoon vacation
hello, My phone was stolen on the way to my honeymoon destination. It was iphone 6s with Fido. I have logged in to the fido and locked the phone the first thing. What are the other steps that I should do when this happened? My phone has the 'fi...
Phone Upgrade with Existing Plan?
I got a Huawei GR5 with a 2-year plane , can I upgrade it to Huawie nova plus and keep my plane . ***Edited to add labels***
Android Pay
Hello All, Most of you probably know, or don't kow, Android Pay arrived in Canada. This means that we Android cell phone users (and tablet users) can finally pay using our mobile devices. I tried it out myself today and I was quite psyched. The bes...
