Help
Phones and Devices
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

New post

Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 211552 Views
  • 63 replies
  • 22 likes

Resolved! Relationship of device IMEI to network lock status

Sorry if i am asking something odd, but I learned something odd after speaking to FIDO Tech Support for quite a while trying to understand why I couldn't get the FIDO My Account app to work on my phone.  Long ago I was a Bell customer, and my first p...

Resolved! Samsung S8+ warranty & repair procedure

The phone will not power on even after going through soft and hard resets. The ImeI and serial nos show the factory warranty is in effect till September 2020 which is the date of termination of the 2 year contract with Fido.The warranty shown on the ...

dramktg by • I'm a participant level 3
  • 2589 Views
  • 2 replies
  • 0 likes

Resolved! Fido Long Time Customer (14 years)

I'm writing this for first time in 14years to let all fido customer and management know that. After being many years customer I wasn't treated as loyal customer. Those who in Fido for longer time please considering change. Fido all want is new custom...

Munshi by • I'm a participant level 2
  • 5466 Views
  • 6 replies
  • 0 likes
Copyright © 2025 Khoros, LLC