OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
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Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! Will we be able to Pre-Order the Pixel 4 XL?
Can anyone tell us if we will be able to pre-order the Pixel 4 XL as soon as a release date is known? Thanks!
Resolved! Iwatch series 5
It’s been well over 2 years since the Iwatch series 3 with cellular has been introduced. People asked if Fido would be supporting cellular since Rogers would be. The response was we will keep you posted or we are focusing on the new iPhone launch. Th...
Resolved! Activating a new SIM card on My Account.
Hello I am having trouble activating a new SIM card. My phone was stolen from me and I have lost the SIM card I was using. To change your SIM card, the website tells me that I need to type in my current SIM number, but I don't have it. I tried callin...
Resolved! Apple watch series 4 and 5
Can I buy an apple watch series 4/5 cellular from a friends bell account with a 10$ and 30$ monthly bell plan and then use it with my fido phone and will the phone be able to run content with my data for notification or messages on the watch? Making ...
Resolved! how to retrieve contacts from dead phone
how to retrieve contacts from dead phone
