OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
LG G7 One Texting Problems.
Hey everyone, I have recently switched over to Fido and was wondering if anyone else is currently experiencing this problem with their LG G7 One.. The problem: My messages either don't send, or I'm sending 4-5 of the same message to recipients....
Resolved! Huawei P20 Pro Android Pie update cause GPS issues
Hi guys, I have updated my Huawei P20 Pro to EMUI 9,0.0.178. After the update, GPS is not working properly. After reboot, the GPS is fine, but once I stopped navigation and start a new navigation, it keeps "Looking for GPS ...". I have tried GPS test...
Resolved! Android Pie update for Samsung S8 bought from USA
I was hoping to get Android Pie update today on the S8, I got it on one phone that was bought from Canada but not on the other one which I had bought from USA. Both phone are Unlocked. Any idea when I can expect the update on the phone bought from ...
Resolved! Huawei P20 lite
My wife has a Huawei P20 lite and is only getting about half of the pictures sent to her in text messages. I have gone through the settings and tried to set them as suggested here for android phones. However I have not found a post pertaining only to...
Resolved! iPhone 6s Battery Life
My iphone 6s which I bought from Fido July 2017, seems to have a depleted battery life. When plugged in, it shows no sign that it is charging, but if left plugged in for a whole day it might charge up to 30%. I pay my premium device protection monthl...
