OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! Huawei P30 pro emui 10 update
Hello, According to fido website, emui 10 should be released on the 24th of november for all the Huawei p30 pro. When I go to my phone update section I dont have anything new. I'm still in version 9.1.0.141. Is this normal? How can I get emui 10? Reg...
LTE not working
Hi, my LTE stopped working, only way to access the internet now is through my wifi at home. The LTE symbol on the top right has an "x" through it. I have only used 4gig out of my 15 so not sure what is blocking me from going online.I get an alert say...
Resolved! Huawei M20 Pro
EMUI 10 when will we get ...
Resolved! Iphone 7 Data network not working
Around midday yesterday the data network on my Fido Iphone 7 stopped working. I restarted my phone, removed my sim, reset my network and every other trick short of factory resetting my phone. The LTE or 3G symbols are still displayed but no data serv...
Resolved! Voicemail icon - Samsung S7 Edge
Dear Sir/Madam,Good Afternoon.Can you tell me how I can get the voicemail icon to appear on my phone when I receive a telephone message ?I look forward to your reply.Thank you. Vic,
