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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 210678 Views
  • 63 replies
  • 22 likes

Resolved! SIM CARD IS NOT FROM VERIZON WIRELESS

Hi just buy a unlocked LG V20.  When I insert the FIDO sim card I get this following message "SIM CARD IS NOT FROM VERIZON WIRELESS".  The phone does not ask for SIM Network unlock PIN, then it is not locked. What should I do for the phone to be able...

gbeauliere by • I'm a participant level 1
  • 4315 Views
  • 1 replies
  • 0 likes

Resolved! Samsung Galaxy firmware

I'm using a Galaxy S8 active with Fido sim. The devise has AT&T firmware, but that is apparently not an issue, voice and text are working fine.   If anyone reading this is aware of Fido firmware for this device, please revert.

Mrl54 by • I'm a participant level 2
  • 4073 Views
  • 5 replies
  • 0 likes

Resolved! Will get a new sim card with my new data plan?

Hi, I got a new plan, from talk and text to data, talk and text.  I use to have an old flip phone, and now will use a second hand iPhone.  When I upgraded my plan, there was no mention of a new sim card to be sent to me.  Will Fido send me one?  The ...

Nicolas10 by • I'm a participant level 1
  • 2397 Views
  • 1 replies
  • 0 likes

Lte works but 4g doesn't

Why does my Samsung s9 keep dropping calls, sending failed messages, cannot load apps/browser and cannot video call when my internet says 4g but works perfectly fine when it says lte? It drops to 4g multiple times on the daily. I have factory restart...

Mattyp by • I'm a participant level 1
  • 1222 Views
  • 1 replies
  • 0 likes
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