Phones and Devices

Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...

Bright star is a SCAM- they steal your money and reject your claims

I tried to file a claim to get my phone fixed. I paid the insurance every month..when I tried to file a service request form, they immediately rejected my documents without any reason. I tried two more times to send in the right documents. I called t...

Resolved! Unlock request for LG Pad III 8.0

I was told my LG Pad III 8.0 was unlocked when I got it from Fido in 2017. But when I put in an overseas SIM, the tablet is asking for a SIM Network Unlock PIN with 10 attempts. Could anybody help me to unlock it. Thanks.

Resolved! Help: FIDO APN settings for the Novatel MIFI7000

Hi folks, I have gotten a brand new, never used Bell MIFI7000 from a family member. This device is already sold unlocked (bylaw) since it was manufactured after Dec 2017 ruling. Its APN is configured to Bell (of course) since it was purchased last ...