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Samaung A20 Issues

I'm a participant level 1
I'm a participant level 1

I have an Samaung A20 which I bought back in October of 2019. My phone is only used for work, and all of sudden it starts freezing all the time, its has reset 2 times now causing me to lose work but all my pictures. Can someone please tell me why? 


Former Moderator
Former Moderator

Hey there @Kristalee4590


Welcome to the Community Smiley


Have you had the chance to reach out to Samsung for assistance with your device? Any phone purchase is usually covered by a 1-year manufacturer warranty.


That said, when did you start experiencing this situation? Did you make any recent changes to your device?