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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 152871 Views
  • 50 replies
  • 22 likes

Only one or 2 bar at Mt. Pleasant & Lawrence

I get really bad call quality from my home (inside or out) at Mt. Pleasant & Lawrance. I upgrade from an iphone 4 because your no-technical customer service people kept telling me it was a bad simm card, bad phone, bad day.. so now i have your iphone...

brucer by I'm a Participant Level 2
  • 2458 Views
  • 5 replies
  • 0 likes

Resolved! Didn't Recieve Bonus 2GB for Boxing Week Sale

Hello, I couldn't really find a phone number to call so I decided to try here. I recently bought a new phone on Dec 30 and was told that I would be getting the 17GB deal for $55. I have checked my plan and only see 15GB. I would like the extra 2GB if...

ZacP by I'm a Participant Level 1
  • 189 Views
  • 1 replies
  • 0 likes

Refund of overpayment

I have paid the monthly bill twice as app was showing error while I was paying the bill. Then I come to know that amount got deducted twice from my credit card. What should I do to get the refund?

ankur_12 by I'm a Participant Level 1
  • 170 Views
  • 1 replies
  • 0 likes

Resolved! WHAT IS MY ORDER STATUS ???????????

NO ONE KNOWS WHATS GOING On.   One customer service rep tells, go to validation team. No one answers from the SO CALLED VALIDATION TEAM.   No wait time and a music keeps playing.   SEcond REP ON chat says the order is cance;lled and then says no, the...

Neeraj015 by I'm a Participant Level 2
  • 527 Views
  • 4 replies
  • 1 likes