OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Iphone 15 pro Backorder
I placed an order for the Iphone 15 pro on 09/21. It was supposed to start shipping on 09/22.So far I haven't received any tracking number and I have no idea what is the ETA for my phone. Fido is providing conflicting messages.- When I check the stat...
Dual esims no longer work on Pixel 8 Pro
My current Fido sim is an esim. Last November, I purchased a T-Mobile esim to go down to the states, and I can have both my Fido and T-Mobile active for calls at the same time so I received calls from either carrier. I deactivated my T-Mobile esim af...
IN the event my phone / SIM is stolen is there a phone number to call to suspend / block usage?
I am going to India. I have seen all the advice saying that if I lose my SIM I should log in to My Account, but I won't have internet access so I need a phone number to dial to block the SIM. Please provide
How long do I have to wait my pixel 8 to ship out?
I placed a order on pixel 8 on August 15th, it has been a month now, How long does it take for you to ship out?
Backorder not indicated at time of purchase
On Fido's website it says "Devices on pre-order or backorder will have longer estimated shipping dates which will be indicated at the time of purchase." However, when I purchased an iPhone 14 thirteen days ago, I received a message that I could expec...
