cancel
Showing results for 
Search instead for 
Did you mean: 

IN the event my phone / SIM is stolen is there a phone number to call to suspend / block usage?

herrycommunity
I'm a participant level 2
I'm a participant level 2

I am going to India. I have seen all the advice saying that if I lose my SIM I should log in to My Account, but I won't have internet access so I need a phone number to dial to block the SIM. Please provide

1 REPLY 1

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello Herrycommunity,

 

  Welcome to the community!

 

  They have a customer service number which can be accessed from abroad (see here). While I understand you may not have access to internet, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.

 

Hope this helps 😀

 

Cheers