OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! Owning your phone
I have two phones and contract will be coming to an end. After the contracts end, do the phones belong to me assuming I do not trade in. Also will be monthly bill be reduced and if so generally by how much?
shipment delayed and exceed 15-day satisfaction guarantee period
I ordered a Huawei tables with an added line for two-year contract by call. It shipped on June 21 2020, when it reached to me, I rejected it and returned it to the sender because I change my mind, I would like to cancel it. Normally it could be reach...
Resolved! Phone Upgrade with existing plan?
Is the option gone? If so, I'm not likely to remain a customer.
Resolved! to return phone bought under fido payment program
Hi I bought an iphone from fido online under fido payment program. the phone has been shipped and i was notified to pick up at purolator location. Actually I just found out today that i would be laid off by the end of the week and can't afford to kee...
Resolved! Return label
I recently purchased a new iPhone through Fido, I've already called in to ask for the return label, the man on the line told me he'd email it to me and never did. I'm still waiting...
