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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 202693 Views
  • 63 replies
  • 22 likes

Resolved! New phone

Hi! I'm new here in community, I just want to ask if I can cancel my new phone or can I return it? It's on the way for delivery, because I just recently received in my email about the new phone that I ordered online and my monthly payment for 2yrs pl...

Jho21 by I'm a participant level 2
  • 1771 Views
  • 2 replies
  • 0 likes

Resolved! Samsung S20 Ultra Delays

Hi, I made a pre-order with Fido for S20 Ultra on Feb 11, the same day the phone was announced. My position in line is number 3.The phone officially launched in Canada and Fido on March 6.I haven't received any emails or calls from Fido since making ...

ghost030492 by I'm a contributor level 1
  • 25396 Views
  • 37 replies
  • 0 likes

Resolved! iPhone X max

I upgraded my phone on June 2nd and it still has not shipped. Quite ridiculous if I needed a new one straight away and I'm still waiting to receive it. Not sure what's going on bud you shouldn't leave customers waiting this long for a new phone. You ...

Cj16 by I'm a participant level 2
  • 2263 Views
  • 3 replies
  • 0 likes

Add a line -choose phone number

Hello,I'm trying to add new a line to my account (on line), when I get to "Choose your telephone number" screen, I have to keep refreshing the list of available phone numbers, is there away I can sreach a phone number availabiltiy using wildcard? for...

MoeJoe by I'm a participant level 2
  • 1294 Views
  • 1 replies
  • 0 likes