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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 204461 Views
  • 63 replies
  • 22 likes

Phone upgrade.

I recently purchased a phone fido online store. beside the confirmation email that order is placed I received no shipping information or even the order number. The email just says your order will take less than 5 businesss and its 4th day already. Bu...

karandiip by • I'm a participant level 1
  • 1553 Views
  • 2 replies
  • 0 likes

Returned phone, now remove device balance, please!

Returned phone, compliant with conditions (like new, factory reset, all parts packed in same box), one day after receiving. Not easy, because when shipped no return label was provided, and it is hunt and peck to find that info online.  Customer servi...

Amygdala by • I'm a participant level 2
  • 1517 Views
  • 3 replies
  • 0 likes

Disappointing Fido Premium device protection

Not even been a year since I got a new S10 with fido + the added premium protection plan (for which I obviously pay every month) which they offer. Claims to have a "free" first screen replacement if damaged within the first year. Recently dropped my ...

Suresh43 by • I'm a participant level 1
  • 1380 Views
  • 1 replies
  • 0 likes

Unlisted number problem

I have an unlisted/blocked number.  Fido apparently set it up so that all calls should show unknown in the recipients call display.  I have had occassion to contact companies with call back systems and those systems somehow know my number.  How can t...

brgrundy by • I'm a participant level 2
  • 1514 Views
  • 1 replies
  • 0 likes
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