OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Facebook won’t load using data but is fine on wifi
Talked to a "customer solutions representative " what a ridiculous title, after more than half hour wait (Fido profits going up, hiring going down). Rep was nice and thorough. Resolved by resetting network settings but didn't help in the end. Other s...
No more SMS notification for new voicemail
Hi, I have an iPhone 6s plus running ios 13.6 and recently noticed that I no longer receive text messages when I receive a new voicemail. I have a plan with the mini voicemail and have always received text messages before when I received a new voicem...
iPhone 11 Back order
Hi! I ordered an iPhone 11 and it said it would be delivered in 5 business days. I called to find out where my phone is, to be told it is on back order. I'm moving location soon. Do I change my shipping address or wait until closer to the date of d...
Resolved! new SIM card
where do i activate my new sim card?
2-Step Verification on Gmail, Facebook - Stopped receiving SMS codes as soon as I switched to FIDO!
I previously had two-step verification set up on both Gmail and Facebook accounts, which I accessed on my old iPhone 5s. My provider for 15+ years was Telus. Yesterday I switched to Fido and got a new iPhone SE. When I set up my Gmail account on ...
