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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 206111 Views
  • 63 replies
  • 22 likes

Resolved! More Than 5 Days to Get a Phone?

I ordered a phone online last week to replace my badly broken one, and 5 business days later, nothing. On the website it says all online orders will delivered within 3-5 business days. I wrote in and got a generic response, saying you'll get an email...

saDRD by • I'm a participant level 1
  • 3680 Views
  • 5 replies
  • 1 likes

When will my phone finally arrive?

The current phone I am using is very very slow, camera is broken etc. so it was important to me to get a phone that could arrive quickly. Part of my reason for choosing Fido for a new phone was that it said I would get the order within 5 business day...

Lou6 by • I'm a participant level 2
  • 1189 Views
  • 1 replies
  • 0 likes

Got a new phone

I purchased a new phone (iPhone SE) one week ago, and I still haven't recieved anything but a confirmation that my phone will be here in one week, and it isn't. Who should I contact to to get information about this?

Phone sending texts out of order

Sometimes when I send multiple texts in a short window, they are sent out of order. To me, it appears that they are sent correctly, but the recipient gets them in a strange order. This has been happening for at least 2 months. Phone model: Samsung Ga...

xiulianz by • I'm a participant level 1
  • 1179 Views
  • 1 replies
  • 0 likes

Resolved! Are phones sold by Fido unlocked?

I'm about to buy a Samsung S20 online (Fido.ca), and I'm just wondering if it's unlocked? In addition, are all phones sold by them unlocked? If not, how do you get them unlocked and for how much?

sanders333 by • I'm a participant level 3
  • 10945 Views
  • 5 replies
  • 1 likes
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